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"This hotel has great rooms that are quiet, even on a busy street (at least courtyard facing rooms are quiet!). It's in the middle of a very busy walking street, so anything you need is just outside. The entrance to the underground mall is half a block down and within that mall is the metro station. You simply walk by a line of underground shops to get there. We particularly loved the lounge at night. Has a very nice offering of snacks, dessert waffles with toppings, and drinks (alcoholic and non-alcoholic). This was wonderful after long days of touring Osaka, so thank you for providing that lounge! We also appreciated the free laundry room with many machines. It has a very cool vacuum sealer machine to reduce the size of your garments in your suitcase. Wish we had used it, but definitely appreciated being able to do our laundry!"

"Very new property. Amenities are superb. Fantastic stay. The Kitahama station is just next to the hotel. Super convenient. Thank you for the wonderful stay! "

"More clear sign to idendify which hotel registration"

"Great comfortable room if you need to be at Kansai airport. "

"I don't know if they remembered my extra pillow request from the last time I stayed with them or if they automatically give you one. Either way it felt very thoughtful. Breakfast was above average. Worth the money."

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"Beautiful hotel, immaculate, friendly staff, rooftop baths. I strongly recommend this hotel. Stayed a full week in April 2025."

"Location and cleanliness. Amenities is great especially the Onsen and in room massage service. "

"We were very satisfied with our stay. The hotel is conveniently located near both Umeda Station and Osaka Station, making it easy to get around. The room was a decent size, the amenities were excellent, and the daily cleaning service was consistently great. We did have to pick up the iron and ironing board from the reception, but that was a minor inconvenience. One drawback is that the hotel has only one restaurant, which is open only for a buffet breakfast. Unfortunately, there’s no option for a non-buffet breakfast, and the restaurant is not open for lunch or dinner. We spent three nights here as a couple and were extremely satisfied overall. The front desk staff were pleasant, and both check-in and check-out were smooth and efficient. "