Rockland Key Trip

Room was amazing. VERY centered on drinking. But if that is your thing, they have a bus to bring you to the local bars and comp drinks. Weren't there long enough to get into the pool, but the room was absolutely amazing. View of the water from our balcony. Best place to enjoy coffee in the morning. Watch for the troublesome rooster who crowed at 830 am haha. Despite the bus coming back from the bars each hour, we never heard a thing (from outside or the hallways).

Super cute I really liked it

Clean room and efficient check-in.

The air conditioning was broken and when we asked for a discount on the room they said they couldn't because we booked it through Expedia, but did discount the daily resort fee and parking. They gave us temporary air conditioning units but the sliding door was unhinged and hurt my hand opening it because it was disconnected. The temp air conditioning unit was super janky, loud and didn't cover the living space. Really disappointed with their customer service. Also, the water pressure in the shower is so low it's hard to get the conditioner out of your hair. And the restaurant staff all seemed to be having a bad day. The good stuff...views were amazing. Vibe is very calm and peaceful. The staff at the tiki hut with the kayaks and paddle boards were the best! Paddle boarding in the bay was super fun. The beds were cozy and the bath robes were the most comfortable we've ever worn. Overall okay due to beautiful location but wouldn't recommend based on attitude of customer service.

Overall great stay, I was just hit with unexpected resort fees at check out. I was told expedia.com should have informed me about the fees.