Robertson Quay

We have stayed at the Concorde three times and have been made to feel very welcome and found the standard of service exceptional by every member of staff. It is a very clean hotel hotel in an ideal location. The only small criticism I would make is that there is no mirror available with suitable lighting to apply make up.

I had a wonderful stay at Pan Pacific Singapore and would rate it a full 5 stars. From the moment I arrived, the level of hospitality was exceptional. The front office team deserves special mention- Dylan was a star! And not to forget Catherine- she was also amazing! They were very hands-on, attentive, and made the entire check-in feel so welcoming. Throughout my stay, the staff consistently demonstrated professionalism and genuine care. Dylan was always so helpful and ready to help me and amma plan the day! the friendly attitude of the staff made a big difference in the overall experience. It’s clear that guest satisfaction is a top priority here. The warm service and attention to detail truly set this hotel apart. I would highly recommend Pan Pacific Singapore to anyone visiting the city, and I will definitely be returning in the future!

Second time here and still worth it. Loved the hotel, especially the exceptional service. Exactly what we needed for a proper rest and break. Great staycation overall.