Search Hotels Near Riverside Ice and Leisure, Chelmsford

"Modern clean room, fast internet"

"Tired rooms, needs updating "

"Very safe area New and clean and there is a lot of restaurants café in walking distance "

" I accidentally booked the wrong date for my stay — I intended to book for tomorrow, but mistakenly selected today because I made the booking late at night around 11:30pm. I fully understand that the reservation was non-refundable, and I was not asking for a refund, only a one-day date change. I spent over 3 hours communicating with customer service until 2:30am, but the only option offered was to pay an additional £210, bringing the total to £353 for one night without breakfast, which is more than double my original booking. Considering this was just a small, understandable mistake made late at night, this felt extremely unreasonable and showed a lack of flexibility or customer care. I hope management will review this situation and consider a more customer-friendly approach"

"amazing "

"Everything about this hotel was perfect, especially how helpful and kind the staff were!"

"Clean room, helpful staff, excellent breakfast options. And a great location, near to train, plenty of shops, restaurants and pubs. Only compliant was internet - did not work in my room. "

"Amazing "

"Good"