Refshaleøen Trip

It’s my first time to use the self check-in service. Was a little worried, but the process was pretty smooth. Nice and clean facilities.

The front staff member gave guests in front of me a late checkout but when I requested for the same he said no. I observed that those in front of me were white and I am not. It just felt suspicious and he was quite rude when I asked him why others in front of me were provisioned the late checkout. He worked at around 9:30 am on Wednesday July 1. Further the bag storage room is left in an unsecured closet in the basement. Anyone with a hotel key can enter and leave on their own, with no one watching or securing the guests baggage. Thirdly the rooms are quite small and crammed Finally, on my last day there, they were pumping the sewage. The entire lobby smelt like feces. It was quite unpleasant I don’t think I will be staying here again and I encourage others to look elsewhere

Hotel recently beautifully renovated with outstanding quality. Room was small and lacked a sitting area but otherwise well appointed with first rate amenities. Staff were helpful and efficient. A most enjoyable stay.

Room was tiny, other than that great!

Nice modern hotel in a really great location along the main shopping street and close to major attractions. We had a sick child and the staff was super helpful when it came to finding new room options to extend our stay