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"Great location. Friendly and helpful staff at check in. Clean and comfortable room. "

"Nice few days spent there at hotel."

"Room was smaller than expected, however, we only needed a place to sleep as we were not planning to hang out in the room. For that purpose it's perfect. "

"Great location, helpful.staff and comfy room"

"The breakfast was fantastic! We had a room with a private bathroom and with AC. It was a beautiful room. The market was right outside. The park across the street was a real treat! We saw lots of big bats at the park. We arrived very early, having not slept on the plane from the USA. Our room was ready quickly and we went and slept. There were places to eat nearby. A great hotel!"

"We loved the Shanghai-La! The staff was wonderful, the rooms are clean and large , great location - a few minutes walk to the Esplanade!"

"good bar"

"Very tired but clean room. The view was excellent and the size of the room was good. Breakfast was quite basic but tasty. I approached a staff member during breakfast for a couple of extra serviettes and her response was " well you could have gotten them from over there" as she pointed to the desk at the entrance to the restaurant. To be fair I had searched everywhere else prior to asking. I advised her I would certainly do as she suggested and got them myself. She did then approach me later with some extra serviettes but to be honest I was pretty disgusted at her attitude. Both check in and check out was very quick and easy and the staff at the front desk polite and efficient."

"Hotel is great, lovely pool and close to beach. Room was OK (no free upgrade this time) and having to hand over your luggage immediately on arrival (pre-check in) was unexpected and not really warranted."