Search Family-Friendly Hotels in Puerto Cancun

"Very clean. Excellent staff and service. Can’t wait to go back."

"Room was nice, although we were delayed on check in due to it not being ready. Housekeeping missed getting to our room 2 of the days we were there despite us being out if the room for 7 hours during the day. The pools were decent, staff were pleadant and helpful. Buffet was okay, but nothjnv to rave about. Dinner meals were good "

"Room was amazing! Clean and the ocean view was very good and had a beautiful view. Was skeptical about the food after reading some negative comments but it turned out to be really good. Staff was super nice! They did a different event every day/night in the lobby so there was always something to do! Truly recommend if you’re visiting Cancun"

"Good"

"We had 3 days in Cancun. We didn’t want to go too far down the the hotel strip. This hotel was about 20 minutes from the airport. The hotel was exactly what we were looking for. The room was very spacious. We had an ocean view which was a nice surprise. The staff, restaurants, market, and beach were all great. Made it possible to have a great relaxing 3 days in Cancun without having to leave the hotel. "

"We had a garden view and the ocean was still visible. The ocean was not very pretty this time of year (lots of seaweed in March) but the pools make up for it ! Poolside service was just okay but Dario at the Gondola restaurant made every breakfast special for my family of 12!! The housekeeping staff is friendly and so are the room service staff! We loved being able to schedule milk to be delivered to the room in the mornings for our baby. Overall we loved the resort and would definitely return! Momo (hibachi and regular side) are amazing for dinners!"

"I went just before the spring break crowd and it was a very cool spot for our group. The branch bar was the spot and all the activities was a nice plus. One problem we had was we booked three rooms with double beds and the hotel tried to put us in a making room. Us 30s guys trip for a bachelor party was not going to sleep in the same bed nor were we going to let someone sleep in cot or whatever they had. So for us, it was just the check-in process that was probably the only negative. I just think it could’ve gone better."

"Good👍👍👍👍"