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"Rooms are extremely outdated/stained/gross, fixtures are falling off the walls, the elevator sounds like it is going to fall off the cables, the breakfast bar area was filthy, the patio was dirty and run down, customer service was completely incompetent, and lied to our faces about fixing a billing error - which we are still fighting to get refunded. The line of guests at the front desk every morning also complaining speaks for itself. I don't know what happened over the last year, but this place has gone way downhill. For the price they charge, unacceptable. If this were an $80 motel, I'd wouldn't complain (thought that probably would still have been better than this), but at $250+ a night, this is a rip off."

"Overall great hotel "

"Clean room"

"During my two‑night, three‑day stay, the elevator next to the second floor was out of service the entire time. Because I had a lot of luggage, I had to use the elevator on the opposite side and frequently rely on the emergency stairs, which was inconvenient. Fortunately, my room was not on a higher floor, so it was manageable."

"The staff was really kind, and you can tell that the hotel has been upgraded. But there is a weird smell in our room and it just didn’t feel as clean as other spark hotels."

"I asked for a room clean, twice, once when I checked in and again in the morning and it was not done"

"The water pressure in the shower was horrible I felt dirtier getting out than I did going in The hallway smelt like complete garbage there was no microwave no coffee maker no refrigerator The air conditioner did not work I would never stay there again"

"Nice hotel good staff "

"Everything was top notch"