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"The location was great and the staff were very kind and helpful. However, the rooms themselves could use some renovation. My bathtub was rusty and all the curtains had stains on them. The room itself and the linens/towels were clean, but it's probably time to replace or renovate certain things."

"The Sonesta was very clean, the staff extremely friendly and accommodating! "

"An enjoyable stay with old school charm. Club Quarters features a truly comfortable lounge/lobby that invites social activity and reflection, enhanced with a guest cappuccino/coffee/tea brewery machine. My room on the third floor had high ceilings, a nespresso.machine, a nicely appointed bathroom and shower that had.strong water pressure and immediate hot water. The bed was very comfortable. The one minor challenge I encountered is that that two built in outlets on the desk were worn out - I was able to find a wall outlet that worked but if I had traveled with several devices I might've have had to rotate plugging them in. Also a minor concern - there are paid snacks available in the room - while all five jars had snacks only three had seals so hard to know whether that was by design or if an earlier guest had removed two seals. I did let Mateo - an outstanding host and communicator, manning the desk - know. Based upon the beautiful sitting area, the comfort of the room, and the top shelf staff I would not hesitate to return to this gem of hospitality and accommodation."

"I stay at this hotel every time I am in town, which is at least a few times a year for several years now. Always had great experiences until this time. Several things were missing from the room and there were no blankets on the beds. I requested blankets twice and finally was brought an extra sheet for each bed. There were no signs in the room for no housekeeping request. The staff was not as friendly as usual. It was just not the same as my normal experience. I may look for a new go to property in the area for my next stay. "

"Upon arrival my girlfriend and I, were met by Valet. We were a bit confused as there was no signage that they will park your car for you, again not a big deal just wish there was a sign saying that, anyways the Valet guys were great (MAKE SURE YOU GET YOUR PARKING TICKET STAMPED AT THE CHECK IN DESK!!) The Check-in Lobby I believe is under construction (3/13-3/15), but not that big of deal to me, We were checked in by Madyson and she was great even gave us a list of her favorite local places to eat. the room was fantastic, VERY spacious almost felt like an apartment, we booked the Studio Suite King with Balcony . (Unfortunately I took NO pictures) but my only complaint about the room was the heat was hardly working, we set it at 70 and it wouldn’t get over 67 throughout our whole stay, and the tv was pretty slow. the bathroom walls are very thin i could hear the people above me almost word for word but other than that our stay was great!!"

"Great airport shuttle and drivers. Front desk staff is fabulous. Free warm cookies! Room was spacious and clean. Price was reasonable. "

"Great location. Room with a view."

"The staff was spread thin with multiple conferences going on this weekend and caused poor customer service during my stay. The room I reserved was not available upon check in and I was unable to get a crib for my infant during my entire stay. "

"Very convenient location. It was clean initially but the cleaning people didn’t clean the room during our visit. The lights went off but the staff made an announcement and the lights were restored soon after. First day the shower was Colesbut it was good all the other days. I would stay here again because it is in the middle of everything it’s clean I felt safe there. Parking wasn’t too expensive. And besides a few little hiccups it was really nice."