Holiday Inn Express Portland East - Troutdale, an IHG Hotel

Photo gallery for Holiday Inn Express Portland East - Troutdale, an IHG Hotel

Primary image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, pillow-top beds, in-room safe, desk

Overview of Holiday Inn Express Portland East - Troutdale, an IHG Hotel

Holiday Inn Express Portland East - Troutdale, an IHG Hotel

2.5 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
477 Nw Phoenix Dr, Troutdale, OR, 97060

Explore the area

  • Popular LocationColumbia River Gorge National Scenic Area12 min walk
  • Popular LocationLewis and Clark State Recreation Site18 min walk
  • Popular LocationEdgefield Winery3 min drive
  • AirportPortland, OR (PDX-Portland Intl.)16 min drive

Choose dates to view prices

About this area

Troutdale

Holiday Inn Express Portland East - Troutdale, an IHG Hotel is located in Troutdale. Cascade Station and Mall 205 are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Columbia River Gorge National Scenic Area and Ventura Park. Mt Hood Community College Planetarium and Leatherman Factory are also worth visiting.

What's nearby

  • Columbia River Gorge National Scenic Area - 12 min walk
  • Lewis and Clark State Recreation Site - 18 min walk
  • Edgefield Winery - 3 min drive
  • Mt Hood Community College - Gresham Campus - 4 min drive
  • Mt Hood Community College Planetarium - 8 min drive

Getting around

  • Cleveland Avenue Station - 7 min drive
  • Portland Union Station - 21 min drive
  • Portland International Airport (PDX) - 16 min drive

About this property

Holiday Inn Express Portland East - Troutdale, an IHG Hotel

Hotel with free breakfast, near Columbia River Gorge National Scenic Area
This smoke-free hotel features an indoor pool, a fitness centre and a spa tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Holiday Inn Express Portland East - Troutdale, an IHG Hotel offers 73 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 48-inch Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Troutdale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Languages

Arabic, English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Fitness centre
  • Indoor pool
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway beds available

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway beds available

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 50 lbs/23 kg

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Hotel Troutdale Portland East
Holiday Inn Express Portland East Troutdale
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Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 268 out of 594 reviews
5 - Excellent 45%
Rating 4 - Good. 185 out of 594 reviews
4 - Good 31%
Rating 3 - Okay. 89 out of 594 reviews
3 - Okay 15%
Rating 2 - Poor. 36 out of 594 reviews
2 - Poor 6%
Rating 1 - Terrible. 16 out of 594 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were very comfortable
Stayed 1 night in Aug 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to have regular curtains vs. just sheers on the room windows. Room was big, bed was comfortable.
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped here because we planned to explore Hood River area the following day. Hotel was nice, clean and had friendly staff. Breakfast was good and had a lot of options. Spa looked like it needed a cleaning. Close to truck stops, but was never noisy and always felt safe. We ate at the Chinese restaurant down the block which was really good.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet stay
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only things I didn't like it behind the restaurants easy miss entrance way.
Stayed 2 nights in Jul 2022