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Holiday Inn Express Portland East - Troutdale, an IHG Hotel

Photo gallery for Holiday Inn Express Portland East - Troutdale, an IHG Hotel

Featured image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, pillow-top beds, in-room safe, desk

Overview of Holiday Inn Express Portland East - Troutdale, an IHG Hotel

Holiday Inn Express Portland East - Troutdale, an IHG Hotel

2.5 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
477 Nw Phoenix Dr, Troutdale, OR, 97060

Explore the area

  • Popular LocationColumbia River Gorge National Scenic Area12 min walk
  • AirportPortland, OR (PDX-Portland Intl.)16 min drive
  • Popular LocationClackamas Town Center21 min drive
  • Popular LocationVancouver Mall22 min drive

Choose dates to view prices

About this area

Troutdale

Holiday Inn Express Portland East - Troutdale, an IHG Hotel is located in Troutdale. Cascade Station and Mall 205 are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Columbia River Gorge National Scenic Area and Ventura Park. Mt Hood Community College Planetarium and Leatherman Factory are also worth visiting.

What's nearby

  • Columbia River Gorge National Scenic Area - 12 min walk
  • Lewis and Clark State Recreation Site - 18 min walk
  • Edgefield Winery - 3 min drive
  • Clackamas Town Center - 21 min drive
  • Vancouver Mall - 22 min drive

Getting around

  • Cleveland Avenue Station - 7 min drive
  • Portland Union Station - 21 min drive
  • Portland International Airport (PDX) - 16 min drive

About this property

Holiday Inn Express Portland East - Troutdale, an IHG Hotel

Hotel with free breakfast, near Columbia River Gorge National Scenic Area
This smoke-free hotel features an indoor pool, a fitness centre and a spa tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site. All 73 rooms offer comforts such as pillowtop beds and premium bedding, plus in-room free WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include coffee makers, free weekday newspapers and free local calls.
Holiday Inn Express Portland East - Troutdale, an IHG Hotel offers 73 forms of air-conditioned accommodation with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 48-inch Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Troutdale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Fitness centre
  • Indoor pool
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway beds available

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Languages spoken

  • Arabic
  • English
  • Swahili

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway beds available

Bathroom

  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 5 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25 per pet, per night
Up to 50 lbs/23 kg
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Hotel Troutdale Portland East
Holiday Inn Express Portland East Troutdale
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Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 238 out of 541 reviews
5 - Excellent 44%
Rating 4 - Good. 172 out of 541 reviews
4 - Good 32%
Rating 3 - Okay. 83 out of 541 reviews
3 - Okay 15%
Rating 2 - Poor. 33 out of 541 reviews
2 - Poor 6%
Rating 1 - Terrible. 15 out of 541 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Staff & service
Never really felt clean. Busy industrial area although convenient for interstate travel. The floor we were on reeked of marijuana- legal in Oregon.
Stayed 1 night in Nov 2021

2/5 Poor

Travelled with family and small children, Travelled with pets
Liked: Amenities
Disliked: Cleanliness, staff & service
This property was clearly suffering from being understaffed. It took numerous rooms being assigned to us to find us a room that had been cleaned. Even then, I would use the term “clean” very loosely. At 1015, house keeping came in loudly singing. Which woke my sleeping baby, the do not disturb sign was on the door. It was very concerning that people barged into our room, without even a knock, while we had no checked out. I love this company, however this location is a poor representation of the standards I am used to when it comes to the holiday inn.
Stayed 1 night in Nov 2021

2/5 Poor

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Entrance to there parking lot is so narrow and on a 1 way street if you miss it you have to go around in a huge circle with high traffic with no clear signs as to which entrance is there's
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and friendly staff. Great continental breakfast, small, but useable workout room and great pool and hot tub area!
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Oct 2021