Port of Kobe Earthquake Memorial

We love this place. Our second stay with our now 4 year old. Every floor is a new adventure. And we love the nighttime buffet. We stayed both times in the largest family room and our daughter is obsessed with the bunk beds. Talks about them more often than our three days at Disney. Great location. Close to the train and shopping complex. Convenience store nearby. The staff were super helpful and we had a fun time celebrating the hotel's anniversary with special activities! We're hoping we can stay again soon.

Convenient location because walkable to many places. Has washer/dryer. Multiple Convenient stores across or a few steps from hotel with money exchange ATM machine. Love blackout feature in the room. Has umbrellas in lobby for hotel guests on rant days.

We booked this hotel as website indicated a pool and sauna were included in our stay. It wasn’t until after we checked in and asked about these, that we were told they were only available with an additional fee! In house restaurants book up quickly and we were unable to eat at the hotel. There is a free shuttle from the airport but had wait for three buses as the first two were full. The hotel is beautiful and the staff member who assisted us with baggage delivery was extremely patient and accommodating!