HOTEL UNIVERSAL PORT

4.0 star property
Bayside hotel with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

Located close to Osaka Takoyaki Museum and Universal CityWalk Osaka, HOTEL UNIVERSAL PORT provides shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, rico rico, offers breakfast and dinner. Free in-room WiFi and a bar are available to all guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
The current price is ₹8,581
₹9,590 total
18 Nov - 19 Nov

Room options

Available filters for rooms
Showing 58 of 58 rooms

Family Room

  • Sleeps 4

Superior Corner Room

  • Sleeps 3

Standard King Room

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

Standard King Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Girly Room

  • Sleeps 4

Ocean Twin Room

  • Sleeps 3

Party Room

  • Sleeps 6

WAKU WAKU Wonder Room

  • Sleeps 3

Superior Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 366 sq ft
  • Water view
  • Sleeps 2
  • 2 Single Beds

Superior Triple Room (2 Single Beds and 1 Sofa bed)

8.6 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 366 sq ft
  • Water view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Deluxe Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

Deluxe Triple Room (2 Single Beds and 1 Sofa Bed)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Deluxe Quadruple Room (2 Single Beds and 2 Sofa Beds)

9.6 out of 10
Exceptional
(35 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

Caribbean Superior Twin Room

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 366 sq ft
  • Water view
  • Sleeps 2
  • 2 Single Beds

Caribbean Superior Triple Room (2 Single Beds and 1 Sofa Bed)

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 366 sq ft
  • Water view
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

AEGEAN DELUXE Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

AEGEAN DELUXE Triple Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

AEGEAN DELUXE Quadruple Room

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

AEGEAN STANDARD TWIN

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

AEGEAN STANDARD KING

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Ocean Twin for 2 people - Top Floor -(2 Single Beds)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 366 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

Ocean Twin for 3 people - Top Floor -(2 Single Beds and 1 Sofa bed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Ocean Deluxe for 2 people - Top Floor -(2 Single Beds)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

Ocean Deluxe for 3 people - Top Floor -(2 Single Beds and 1 Sofa bed)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Ocean Deluxe for 4 people - Top Floor -(2 Single Beds and 2 Sofa bed)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

Superior Corner Room

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 409 sq ft
  • Sleeps 2
  • 2 Single Beds

Superior Corner Room 3 people

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Aegean Superior Corner Room

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 409 sq ft
  • Sleeps 2
  • 2 Single Beds

Aegean Superior Corner Room 3 people

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 409 sq ft
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Deluxe Corner Room

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 495 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

Deluxe Corner Room 3 people

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 495 sq ft
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Deluxe Corner Room 4 people

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 495 sq ft
  • City view
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

Carib Deluxe Corner Room- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 495 sq ft
  • Sleeps 2
  • 2 Single Beds

Carib Deluxe Corner Room 3 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 495 sq ft
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

Carib Deluxe Corner Room 4 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 495 sq ft
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

Party Room 4 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 431 sq ft
  • Sleeps 4
  • 2 Single Bunk Beds

Party Room 5 people- Non-Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 431 sq ft
  • Sleeps 5
  • 2 Single Bunk Beds and 1 Large Single Sofa Bed

Party Room 6 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 431 sq ft
  • Sleeps 6
  • 2 Single Bunk Beds and 2 Large Single Sofa Beds

Girly Room Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 431 sq ft
  • Sleeps 2
  • 2 Single Beds

Girly Room 3 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 431 sq ft
  • Sleeps 3
  • 3 Single Beds

Girly Room 4 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
Cable/satellite channels
  • 431 sq ft
  • Sleeps 4
  • 4 Single Beds

WAKU WAKU Wonder Room Non-Smoking

Highlights

Individually decorated
Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

WAKU WAKU Wonder Room 3 people- Non-Smoking

Highlights

Individually decorated
Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
  • 431 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Family Room Non-Smoking

Highlights

Individually decorated
Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
  • 431 sq ft
  • Sleeps 2
  • 3 Single Beds

Family Room 3 people- Non-Smoking

Highlights

Individually decorated
Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
  • 431 sq ft
  • City view
  • Sleeps 3
  • 3 Single Beds

Family Room 4 people- Non-Smoking

Highlights

Individually decorated
Air conditioning
HDTV
Blackout curtains
Private bathroom
Hairdryer
Separate bath and shower
Bidet
  • 431 sq ft
  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

Aegae DELUXE

  • Sleeps 4

Carib SUPERIOR

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

Aegae STANDARD TWIN

  • Sleeps 2

Aegae STANDARD KING

  • Sleeps 2

OCEAN DELUXE

  • Sleeps 4

MINIONS ROOM Gru's House

  • Sleeps 4

MINIONS ROOM 3 Super Silly Fun Land, A Memorable Place For Gru And The Girls

  • Sleeps 4

Aegae Superior Corner

  • Sleeps 3

Superior Twin Room

  • Sleeps 3

Deluxe Room

  • Sleeps 4

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About the area

Map
1-1-111 Sakurajima, Konohana Ku, Osaka, Osaka-fu, 554-0031

What's nearby

  • Universal CityWalk Osaka - 5 min walk - 0.4 km
  • Universal Studios Japan - 6 min walk - 0.5 km
  • Osaka Aquarium Kaiyukan - 18 min walk - 2.2 km
  • Legoland Discovery Center - 19 min walk - 2.3 km
  • Kyocera Dome Osaka - 7 min drive - 4.5 km

Getting around

  • Universal City Station - 3 min walk
  • Chidoribashi Station - 5 min drive
  • Osaka (ITM-Itami) - 38 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬4 min walk
  • ‪マリオ・カフェ&ストア - ‬10 min walk
  • ‪WOLFGANG PUCK PIZZA BAR - ‬5 min walk
  • ‪ビバリーヒルズ・ブランジェリー (Beverly Hills Boulangerie) - ‬12 min walk
  • ‪マクドナルド - ‬5 min walk

About this property

HOTEL UNIVERSAL PORT

Upscale hotel near Universal Studios Japan
Located close to Osaka Takoyaki Museum and Universal CityWalk Osaka, HOTEL UNIVERSAL PORT provides shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, rico rico, offers breakfast and dinner. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and multilingual staff
  • Tour/ticket information, a porter/bellboy and a water dispenser
  • Laundry services, a 24-hour front desk and a vending machine
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 600 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with separate baths/showers and bidets
  • 43-inch HDTVs with cable channels
  • Children's slippers, heating and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 3,000 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,900 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Acqua
  • Lounge R
  • Rex cafe
  • rico rico

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the bay

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 14 floors
  • Built in 2005
  • Designated smoking areas
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Disposable items, such as razors, hairbrushes, toothbrushes, and skincare items, are available in the lobby.
The listed parking fee applies per 24-hour period, beginning at noon. Guests parked past noon the following day will be charged JPY 500 per vehicle, per hour.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1900 for children
  • Covered self-parking fee: JPY 3000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Requests for food allergies cannot be accommodated at this property.

We should mention

This property does not have any lifts
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Universal Port
Hotel Universal Port Osaka
Universal Port
Universal Port Hotel
Universal Port Osaka
Universal Port Osaka
Hotel Universal Port Hotel
Hotel Universal Port Osaka
Hotel Universal Port Hotel Osaka

Frequently asked questions

Is HOTEL UNIVERSAL PORT pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at HOTEL UNIVERSAL PORT?

As of 7 Nov 2025, prices found for a 1-night stay for 2 adults at HOTEL UNIVERSAL PORT on 18 Nov 2025 start from ₹8,580.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HOTEL UNIVERSAL PORT?

Self-parking is available for JPY 3000 per night. Limited spots are available.

What time is check-in at HOTEL UNIVERSAL PORT?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at HOTEL UNIVERSAL PORT?

Checkout is at 11:00 AM.

Where is HOTEL UNIVERSAL PORT located?

Located in Konohana, this hotel is within a 5-minute walk of Universal Studios Japan and Osaka Takoyaki Museum. Universal CityWalk Osaka and Osaka Aquarium Kaiyukan are also within 2 mi (3 km). Universal City Station is only a 3-minute walk and Sakurajima Station is 9 minutes.

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HOTEL UNIVERSAL PORT Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1075 out of 1446 reviews
Rating 8 - Good. 294 out of 1446 reviews
Rating 6 - Okay. 54 out of 1446 reviews
Rating 4 - Poor. 11 out of 1446 reviews
Rating 2 - Terrible. 12 out of 1446 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sze

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room. Location is great
Stayed 2 nights in Nov 2025

10/10 Excellent

ANDREA

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel i stayed at during my trip to Osaka, everything and i mean EVERYTHING was perfect! Super nice staff, large/spacious rooms, the view was amazing and the food from the Rex restaurant was sooo good! I loved it, ill be back!
Stayed 2 nights in Nov 2025

10/10 Excellent

Rex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here when we visited Universal Studios and was very happy with the staff throughout the hotel as well as the proximity to the park.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing huge room!
Stayed 2 nights in Jun 2025

10/10 Excellent

Orchid

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel of choice when in Osaka and USJ is on our itinerary. Lots of restaurants nearby too.
Stayed 3 nights in Sep 2025

10/10 Excellent

Iván

Great estance!
Stayed 2 nights in Oct 2025

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for USJ visit!
Stayed 3 nights in Aug 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi as an American I like that these rooms are more spacious than most in Japan. It was a beautiful hotel with great themeing. We would love to come again because the staff was so sweet to us!
Stayed 4 nights in Oct 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is incredible.
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was perfect, excellent location, large rooms and comfortable beds. It was immaculately clean and all staff very helpful
Stayed 3 nights in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Location next to Universal, and staff were great
Stayed 3 nights in Jul 2025

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent nice time while we stayed.
Stayed 1 night in May 2025

10/10 Excellent

Xue Rong

Liked: Cleanliness, amenities, property conditions & facilities
Great location, large rooms and an overall enjoyable experience…..best part, allowed us to check in early with no extra charges, unlike many Japanese hotels.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Woo Yeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it. Stayed with three kids and a senior and everyone absolutely raved about the stay wish we could come back soon ❤️
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephen

Wonderful staff. Clean facilities and great proximity to the park. Would definitely stay again
Stayed 3 nights in May 2025

8/10 Good

Jo Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very convenient location to Universal. Comfortable beds, nice shower.
Stayed 2 nights in May 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Loved being by universal and by train station
Stayed 2 nights in Jul 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
It was a great experience for our family. Staying so close to the park was incredible. The room was more spacious than we expected.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, and the property was very clean. The food options at the restaurants mainly catered to the Japanese palate. Only crossaints and the fruits were inticing to my palate. Thank God for Shake Shack.
Stayed 2 nights in Jul 2025

6/10 Okay

Karina

Liked: Amenities
Disliked: Staff & service
The hotel was fine if you want to do the Universal Park but I think there are better options nearby. Staff was friendly but limited English. Food was overpriced and poor quality at buffet
Stayed 2 nights in Aug 2025

10/10 Excellent

Arunrat

Liked: Amenities
Very close to USJ. The staff has service mind.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is across the street from university. we can see it from our room.
Stayed 1 night in Jun 2025

8/10 Good

Lauren Jane

Liked: Cleanliness, staff & service, amenities
Very convenient for USJ and train station. Room looked a bit tired in places. Staff very helpful. Balcony not accessible and no windows to open which was a shame. Water, ice and fridge great.
Stayed 14 nights in Jul 2025