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"Need to improve the cleaning and the room is smelly."

"Stable condition "

"The staff was very accommodating and kind during our stay. I requested an early check-in because my mom had just undergone surgery, and although check-in was officially at 2 PM, they allowed us to check in at 1:30 PM, which we truly appreciated. However, when we entered the room, the AC was not working. Maintenance came to try and fix it but unfortunately couldn’t, so we had to wait around 30 minutes before being transferred to another room. My mom was already very exhausted from her recent surgery, so the extra waiting and moving rooms was difficult for her. The next day, housekeeping cleaned in the afternoon, but the service felt incomplete. Some trash was left behind, and the room did not seem fully serviced as expected. Overall, I appreciate the staff’s effort and kindness, especially with accommodating our situation, but there is definitely room for improvement with room maintenance and housekeeping services."

"Older room"

"I was disappointed that they wanted to charge to hold luggage for 5 days when me and my wife were going to travel to Cebu I was going to book another 5 days when we got back every other hotel in the area said they would hold my luggage for free we booked our last five days in makati in another hotel before we are going back to USA "

"Amazing stay"

"the breakfast was wonderful. the spices restaurant very nice. the staff is the best."

"The staff is one of the main reasons i come back to this hotel. Always accommodating. I stayed at a hotel around the corner it was a 5-star hotel, but they didn't go out of their way to be friendly so i stop going there."