Search Hotels Near Pizza Express Music Room, Maidstone

"Brilliant hotel, with great service from start to finish. "

"The bathroom was starting to flood from the shower so i took out the plug to be greeted by a plug hole full of hair .which i cleaned out . please see attached picture. The breakfast was bacon that looked raw, Mushrooms that had been boiled to with an inch disintegration. When i complained didn't even get offered a refund Just i will let my manager know "

"We enjoyed an overnight stay. The staff were friendly, the room was spacious and clean, and there was a comfortable bed. We ate in the bar as the restaurant was closed on Sunday evening, but there was a full menu and the food was enjoyable. There was a standard, perfectly nice breakfast offering. The leisure facilities were stand-out. There was a very warm pool (probably better suited to leisure rather than fitness swimming, particularly if busy) with a really nice steam room and sauna. We'd definitely stay again. As long as you're expecting a slightly "chain business hotel" ambience as opposed to a "country house hotel" vibe, you won't be disappointed."

"Great room and i was looked after"

"Some of the basics were not provided on our stay so really wasn't worth the money. Communication - didn't receive the check-in details by email as instructions said. The day before the stay I tried to contact the host multiple ways, including Hotels.com support x 2, with no luck. Eventually on the day of the stay I was told I would get the information at 12pm. At around 1pm I had not received the information so chased again. Was finally given the information at 2pm but was rudely told that check-in was not until 3. I was aware when check-in was but wanted the information ahead of arrival. When we arrived at 3.30 people were still present at the property. The WiFi did not work for the entirety of our stay. We booked for 5 people and only provided with 3 towels, one of which was still wet. There were no hand towels either. There were no bin bags in the bins and we couldn't find any in the property. The instructions in the property were to take the rubbish out, which we did but was not easy due to the lack of bin bags. "