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"There are slums outside. Pool is cold."

" Our stay was three weeks. The rooms are spacious, perfect for small families or getaways. The staff are attentive, incredibly patient and so friendly. Easy and reliable shuttle service to and from the airport. Although rooms are clean, only negative, the furniture and curtains are old and need replacing. And our refrigerator kept breaking down. On location Happy Chef restaurant. Cozy atmosphere, nice window view of Ortigas avenue. We ate there several times for the morning buffet and dine in. Variety of options on the menu. Flavors are consistent and the team treats you like family. Want to acknowledge Michelle, Alexa, Belle, John and Edmar. Great team of regular staff and trainees. The Front Desk and Security Team always made sure we had what we needed when we arrived at the hotel or left for the day. Traveling with elderly parents, I felt comfortable for parents. Often times my father would take morning walks, and they always looked out for him. They took great consideration when the grab or taxi arrived to help them in and out the vehicles. They greeted us by our names which added a sincerity to our day. Very warm and welcoming to hear your name recognized. Kudos to: Chito, Jesiel, Ato, Dante, Joey, MJ, Emmanual, Clyde, Nico, and William Also want to acknowledge our housekeeper Lerma and the fellas that operated the Spa and Gym. Lerma is such a hardworking little lady. Great staff at the spa always helpful and aware "

"Clean and spacious room with tub and separate shower. Excellent front desk and room staff. Mall across the street from hotel. I highly recommend this hotel and the reasonable rate per night. Thank you!"

"Room very clean and bed made up professionally. Sheets smell fresh and tightly stretched (you can flip a coin on it). As far as the staff everyone was courteous, kind, attend to your requests promptly, and always with a smile. That's from the guards, front desk and room attendants. BIG KUDOS to all!❤️"