Check COVID-19 restrictions.

Citadines Bay City Manila

Photo gallery for Citadines Bay City Manila

Primary image
Outdoor pool
Outdoor pool
In-room safe, soundproofing, iron/ironing board, free cots/infant beds
In-room safe, soundproofing, iron/ironing board, free cots/infant beds

Overview of Citadines Bay City Manila

VIP Access

Citadines Bay City Manila

4.0 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
Diosdado Macapagal Blvd, Pasay, Manila, 01300

Explore the area

  • Popular LocationSMX Convention Center13 min walk
  • Popular LocationSM Mall of Asia13 min walk
  • Popular LocationCity of Dreams Manila17 min walk
  • AirportManila (MNL-Ninoy Aquino Intl.)14 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Pasay

Citadines Bay City Manila is located in Barangay 76, a neighbourhood in Pasay. SM Mall of Asia and Venice Grand Canal Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rizal Park. Looking to enjoy an event or a game while in town? See what's happening at Smart Araneta Coliseum or Marikina Sports Complex.

What's nearby

  • SMX Convention Center - 13 min walk
  • SM Mall of Asia - 13 min walk
  • City of Dreams Manila - 17 min walk
  • Department of Foreign Affairs - 3 min drive
  • World Trade Center Manila - 3 min drive

Getting around

  • EDSA LRT Station - 3 min drive
  • Manila Buenidia Station - 5 min drive
  • Manila (MNL-Ninoy Aquino Intl.) - 14 min drive

About this property

Citadines Bay City Manila

4-star Pasay hotel in Barangay 76, near SM Mall of Asia
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Citadines Bay City Manila offers 212 air-conditioned accommodations with a safe and free newspapers. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Pasay hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Languages spoken

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually wrapped food options available for breakfast and through room service
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 650-950 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • All Day Dining
  • Lobby Lounge

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Microwave
  • Fridge

More

  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in
Guests may be subject to health screenings for COVID-19 at the property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between PHP 650 and PHP 950 per person (approximately)
  • Airport shuttle fee: PHP 1422 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
A car is required for transport to and from this property
Free WiFi in public areas has a 2-device limit

Property is also known as

Citadines Bay City Manila Aparthotel Pasay
Citadines Bay City Manila Aparthotel
Citadines Bay City Manila Pasay
Citadines City Manila Pasay
Citadines City Manila Pasay
Citadines Bay City Manila Hotel
Citadines Bay City Manila Pasay
Citadines Bay City Manila Hotel Pasay

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 237 out of 336 reviews
5 - Excellent 71%
Rating 4 - Good. 74 out of 336 reviews
4 - Good 22%
Rating 3 - Okay. 16 out of 336 reviews
3 - Okay 5%
Rating 2 - Poor. 4 out of 336 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 336 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 5 nights in May 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Walkable to mall of Asia. Friendly and helpful staff. Extra thanks to Rich. We had a late evening flight, they allowed us to use shower at pool area before we head off to airport in late afternoon. Lot of option at breakfast buffet.
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful, modern hotel, but some things need to be improved. The heavy wooden door to the bathroom didn't slide easily and was difficult to close. My main problem, though, is one that I have only ever encountered in the Philippines. As a vegetarian, I expect to know if what I'm eating may contain meat. I chomped into what I thought was an uncut pandesal bun, only to find out that meat had been put in it as a filling - without any notice or warning visible at the buffet. Vegetarians are a substantial and growing portion of the traveling public, and the hotel would be wise to consider at least showing descriptions of its buffet offerings, especially when they look exactly like typically non-meat items.
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Pros: Shout out to ms Leah (manager) and mr. Lim (night shift) both for their professionalism and knowledge. Citadines js my new favorite and will definitely come back! Cons: Air-conditioning not working inside elevators and hallways
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very friendly throughout the hotel
Stayed 3 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. I appreciate their hospitality.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. he rooms are clean and modern. Great location by the mall of Asia. Lot of breakfast options. Staff was very helpful to help book transport.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so polite so welcoming and friendly.the hotel is perfect so clean nd many amenities
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff and great breakfast buffet
Stayed 5 nights in May 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy
Stayed 2 nights in Apr 2022