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Vinnca West Downs Heritage Resort, Ooty

4.0 star property
Travelers find a peaceful retreat at this Kandal resort, where international cuisine at the on-site restaurant complements time spent in the lush garden setting.

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West Downs Heritage Resort in Kandal offers a tranquil escape with natural beauty. Enjoy a continental breakfast, relax in the garden, or visit the café. The West Down Diner serves international dishes, and free WiFi keeps you connected.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
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About this property

Vinnca West Downs Heritage Resort, Ooty

  • Upscale hotel near Ooty Lake
  • Free continental breakfast, a coffee shop/cafe and a garden are just a few of the amenities provided at Vinnca West Downs Heritage Resort, Ooty. The on-site international cuisine restaurant, West Down Diner, offers breakfast, lunch and dinner. In addition to a playground and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • Other perks include:
    • Free self-parking
    • A round-trip airport shuttle (surcharge), express check-out and express check-in
    • Smoke-free property, a 24-hour front desk and a front desk safe
  • Room features
  • All guest rooms at Vinnca West Downs Heritage Resort, Ooty boast perks, such as 24-hour room service and fireplaces, in addition to amenities, such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with cable channels
    • Electric kettles, daily housekeeping and desks

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Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note that PAN cards are not accepted as identification at this property.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: INR 1000.0 per night
  • Christmas Day (25 December) Gala Dinner per adult: INR 2000.00
  • Christmas Day (25 December) Gala Dinner per child: INR 1000.00 (from 5 to 10 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: INR 3000.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 33AABPJ8430G2Z1.
This property accepts credit cards
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Hotel reserves the right of admission.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Frequently asked questions

Is Vinnca West Downs Heritage Resort, Ooty pet-friendly?

No, pets are not allowed at this property.

How much is parking at Vinnca West Downs Heritage Resort, Ooty?

Self-parking is free at this property.

What time is check-in at Vinnca West Downs Heritage Resort, Ooty?

Check-in start time: noon; check-in end time: midnight.

What time is check-out at Vinnca West Downs Heritage Resort, Ooty?

Checkout is at 10 AM.

Does Vinnca West Downs Heritage Resort, Ooty provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 3000.00 per vehicle applies.

Where is Vinnca West Downs Heritage Resort, Ooty located?

Located in Kandal, this hotel is within 1 mile (2 km) of Government Museum, Nilgiri Mountain Railway and St. Stephen's Church. Thread Garden and Mudumalai National Park are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

7.0

Cleanliness

6.6

Location

7.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 3 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 1 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified

4/10 Poor

Manickaraj

Disliked: Cleanliness, property conditions & facilities, room comfort

Better

Not convinient stay. Food is better
Stayed 1 night in Jun 2019
Verified

8/10 Good

Guruprasad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, food, and location but in batgroom hot water is not coming with pressure..
Stayed 1 night in Jul 2019
Verified

8/10 Good

Ajimsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

has a good time in vinnca

the facility is good and with clean rooms. the main thing about the hotel is the humble and friendly staff which definitly is a plus point. couple of suggestions from my end would be extending the check out time until 12PM as it is mentioned ass 10 Am right now and also considering that this is potrayed as a resort, we should have some play area for Kids / some open area for some small games
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good short stay place

The accommodation is clean, rooms large and the staff are friendly. The hotel seems new and extra amenities are lacking. Good base to explore the region but you need own transport to get around (ie not walking distance to town). Breakfast is basic. We eat our meals in town, so no comment on restaurant food. It has a large secure parking area. Good overnight/short stay base