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"firstly I would like to say that when I saw a mixed postive and negative reviews about this hotel I was skeptic but I thought I will give it the benefit of doubt and can say that our stay overall was really good apart from a few small thing's. Hamid - very helpful and resourceful, he was always ready to answer any questions I had. I could sense that he genuinely wanted us to have a pleasant stay. Hotel room: Reasonably good not as exaggerated as most of the negative comments we had nice balcony view of the pools/mountains, the showers were great! side note: The cleaners were constantly keeping the rooms spotless and was always being very nice to my daughter. if I was to nitpick on the rooms it would be that they do need a little bit of an upgrade as the walls did have some wear and tear but that wouldn't stop me from revisiting. The food: typical hotel food, variety options , many desserts, coffe/tea available. most of the caterers were really friendly and diligent to help guests except one or two occasions when it came towards the end of a breakfast/lunch/dinner the 1 or 2 individuals were almost rushing for us to leave. While I understand that they are allocated times for the food, please understand that some of us have sick and stubborn children that did not sleep all night. the swimming pool was a little cold but okay to use however the jaccuzi barely had any strength left. will likely revisit again, thanks for all your hospitality!"

"Everything was fantastic during our stay! Absolutely had the best few days and did not want to leave so soon! All the staff were so friendly and helpful, checking in and making sure we wanted for nothing. Considering how many people were obviously staying at the hotel, the main pool was always chilled and had beds, there was never a queue for a drink, and the dining room was never hectic. We are just sad we didn’t get a chance to explore as much as we could because we were there for such a short time. But it was everything we had hoped for for a long weekend. "