"It’s nice because it’s new. And by new, I mean they remodeled an old hotel. It’s for sure the best option in Bac ninh. If I’m less busy I’d prefer to stay in Hanoi and endure the long commute. Breakfast here sucks. The bed isn’t comfy. But it’s newly remodeled and looks clean. Far better than other options in the area. No competition. Service is good but slow. But I guess all the staff are new and still learning. Good experience for Bac ninh, but I was hoping for more. "
"Really enjoyed my stay here! The hotel is very clean and airy, staff are super friendly and helpful. It’s right in the city center, and check-in was fast and smooth. Highly recommended!"
"We stayed for four nights in the Citidenes, it had a comfortable working space, is close to the boat tours, a great gym and yoga studio as well as two pools. They also have free bicycles for you to explore the town. We stayed in an apartment style room so cooked in the fully equipped kitchen. Would highly recommend. "
"The hotel and room was immaculate. The staff went over and beyond to help. Big thank you to Joycee on reception she was professional and extremely helpful. What a fantastic place to stay, we will definitely be back"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Wander around the banks of this peaceful lake and discover an historic temple, observe locals going about their daily life or enjoy a picnic lunch under the shade.
Explore the great outdoors at Sapa Lake and enjoy the mountain views during your trip to Sa Pa. You can seek out the hiking trails in this quaint area.
Commune with nature and explore the great outdoors at West Lake during your travels in Hanoi. Amble around this culturally rich area's lakeside or seek out the local tours.
"If you want a luxurious place to stay in Hanoi, The Sofitel Metropole Hotel should be at the top of your list. Built in 1901, it retains echoes of the French colonial era. The service was excellent throughout; from the reception to the breakfast area, and our favourite, the pool bar!
Our room was very clean, comfortable and spacious, with a smart TV that allowed us to connect to various services such as Netflix and You Tube. One minor point to note for visitors from the UK - the power point accept UK plugs without an adaptor, which is very handy indeed!
This was our second visit to Hanoi. We stayed here for 7 days this trip and we were very sad to leave! Thank you to the all the staff at the Metropole; thank you Hanoi and thank you Vietnam. We will definitely be returning."
"Amazing service, amazing room, amazing people.
Stayed there for my husband’s 50th and they went above and beyond.
Organised a cake, sang happy birthday, free welcome drink and mini bar then upgraded us to a bigger and better room at no cost.
Can’t wait to stay again"
"We loved our stay here. Very walkable and convenient location. Great rooftop bar and breakfast which is included. Most of all the staff were amazing! Very helpful and went out of their way to provide the best experience. We left to the airport at 11 pm after checking out in the morning, and they kindly offered us a shower and chance to freshen up after a long day of sightseeing. Highly recommend this hotel!"
"Highly recommend if you’re looking for a luxury hotel in the Old Quarter area. In preparation of my stay, a hotel staff reached out with food recommendations in the area. You can also ask them any questions you might have. The breakfast is amazing with a variety of options, from Western (pastries, pancakes/waffles, eggs, sausage/bacon) to Vietnamese food (pho and bahn mi) from 6:30-10am. If you have full day excursions planned that start early in the morning, you can still dine in for breakfast. Even if you opt out of room cleaning, they’ll check in to see if you need any items replenished. If you have time, book a full body massage at their in-house spa. Better than any spa you’ll find in the area! "
"We stayed at Solaria for our anniversary and the staff made the experience unforgettable. They decorated our bed with petals and towel swans, which was such a sweet touch. The service was above and beyond—when the airline lost my luggage and another traveler’s bag was dropped off by mistake, the staff stayed with me that night making calls until my bag was returned (which was huge since we had a cruise the next morning!). Throughout the trip they helped with transfers, worked with our cruise company, and even sent us off with gifts like coffee. Special thanks to Cheese and Lily, though everyone was wonderful. Truly some of the best service I’ve ever experienced!"
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