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"Great stay "

"This hotel is rich in history and you can see it really was a gem in it’s day however we found the staff to be a little on the rude/brisk side of things and not super helpful. the hotel unfortunately needs some repairs that have been neglected like one elevator broke and never was repaired in the five nights we stayed there. There are broken light fixtures in the main lobby, which is a shame because this property deserves better. Front entry doors were also staggered open so it was difficult during busy times to get in and out of the hotel. The lake view room was pretty great view but again in kinda rough shape. The internet is a joke and apparently you can cast to the TV but we could not get it to work with either laptop or our phones. Someone needs to take better care of this Gem. Great location walkable to many activities such as navy pier, Chicago River, south loop and much more"

"We went to dinner of property and had leftovers and the staff brought a microwave up to our room to reheat our food. They are actual angels. We had such an amazing stay. "

"Great location and nicely maintained rooms "

"No complaints "

"Check in process was smooth, although our room was ready after the 4pm check in time. I believe we didn’t receive a call to check in until about 5:30. The rooms were small, and okay. They could have been a lot cleaner. We also didn’t have any towels when we checked in so we had to call and ask for towels. "

"Got charged 3 times for my room never staying again do not reccomend."

"Perfect location. Beautiful property."

"Great Hotel"