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"Clean room, near the airport, good shuttle service."

"Hot tub not working, the water was warm. The room furniture was in poor condition/damaged(I have pictures). My husband and I were very disappointed. We expected better considering the name Doubletree. The room had a very uncomfortable smell coming from the AC unit which became stronger when you turned it to a warm setting. My husband wanted to ask for another room, however I didn't want to go through the hassle considering we were only staying 2 nights and planned to be out most of the day. Very disappointed. I gave it a 3 stars because the hotel overall was clean and staff was friendly "

"We booked a 1-night stay through Hotels.com. We arrived late at night after my performance. We were given a room on the 2nd floor, promptly unpacked, and went to bed as I had a matinee performance the next day. Shortly after putting out the light, we were disturbed by the sound of a tram rolling by loudly. This continued the whole night. Turns out the track was right outside our window. Even with a white noise app, there was no getting away from the periodic rumblings—and yes, vibrations—of the tram service. We were too tired to get dressed and ask for another room after unpacking all our things. We tried to sleep but it was one of the worst nights I've ever spent in any hotel. The queen bed mattress wasn't even comfortable. I tried the chair instead and it was equally uncomfortable. My Apple Watch confirmed I barely slept that night. It was not the night of rest we paid for and very much needed. In the morning, when I complained to the manager, he responded "Well, you booked through a third party site. If you had gone to our site directly you would have had the option to pick a room on the other side of the hotel." Wrong answer all around. We shouldn't be penalized for using a third party site if it offered a better price. And it's simply outrageous for any hotel to offer rooms adjacent to any kind of train tracks and not make that abundantly clear on ALL site at the time of booking. Only after a great deal of back and forth did he grant us a partial refund. Never again."

"No, breakfast sub par. Toaster did not toast. One waffle iron. Slow. Sausage patties not fresh. "

"Great location, only wish there was a mini fridge and a microwave. "