Normanby Hotels from ₹5,498

"On arrival the staff were very helpful however when after being given our room we were appalled at the condition, especially the bathroom. The furniture was old and dated, the mattress and pillows hard, but it was the bathroom that dismayed us the most. There was black mold on the ceiling and extractor fan, the floor was uneven due to the lino was separating from the wooden floor. The taps on the sink needed replacing and the shower controls didn't work. To sum up the bathroom wanted gutting. After complaining and requesting another room we were told the hotel was fully booked but would be moved in the morning. The duty manager was very apologetic and we were offered a complimentary evening meal and drinks which didn't really compensate for the situation. The next morning we were moved to another room, a little better but not great. Wouldn't stay again or recommend."

"Very good"

"This hotel was the worst one I have ever stayed in, I expect that it's an Old building, but the overall state of repair is shocking, when you exit the elevator to any floor you see white flakes of paint and wood at every opening, this I deduced was the wood work of the doorway, which was being battered by the wheeled baskets ,that is used for transporting the bed clothes and other parafenalia to and from the rooms, the windows were ill fitting and drafty the door was as if the norm was to prise it open with a screwdriver. The management should prioritise inspecting the place and ensuring that Old doesn't have to mean TATTY."

"Great hotel, staff chatty and helpful. Free breakfast was great especially as they had gluten free cereals, sausages and bread."

"Lovely hotel but our room wasn’t cleaned properly, could have done with a good freshen up , however we did see painters in so probably in process of freshening up rooms, bed was very comfortable but could have done with new pillows as they were a bit flat, Staff were all very friendly and welcoming. Food was very good huge portions, freshly cooked and reasonably priced."

"Fantastic hotel. Very clean. Helpful staff."

"Had a great stay, convenient to Scarborough spa, very hilly area around though. Room nice and clean but sink taps didn't work properly, no cold water, a half bottle of water left in fridge. The carpets in the corridors to the room abit tired could do with a really good clean or changing. The spa was lovely, the staff all friendly, had a lovely stay and would stay again, rooms very hot."

"Faultless. Fabulous value for money too"

"guests smoking weed in the entrance food poor room unclean"