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Reviews of Motel 6 Elizabeth, NJ - Newark Liberty Intl Airport

2 out of 5
Motel 6 Elizabeth, NJ - Newark Liberty Intl Airport
819 Spring Street, Elizabeth, NJ

Reviews

4.4
Rating 10 - Excellent. 217 out of 1601 reviews" "
Rating 8 - Good. 131 out of 1601 reviews" "
Rating 6 - Okay. 190 out of 1601 reviews" "
Rating 4 - Poor. 276 out of 1601 reviews" "
Rating 2 - Terrible. 787 out of 1601 reviews" "

4.6/10

Cleanliness

5.2/10

Staff & service

4.6/10

Amenities

4.2/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

8/10 Good

Ethel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff
Stayed 1 night in May 2024

2/10 Terrible

Johan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower did not work? Too many people around. Not enough parking. TV was hanging off the wall.
Stayed 1 night in May 2024

2/10 Terrible

Roy

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

Melody

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Upon coming into my room, i noticed that there were smudge marks all over furniture in addition to crumbs in the corner. The toilet was uneven and rocky when sat upon, the toilet paper holder was hanging on by the last thread of a screw and the wall that separated the room/restroom wasnt very sturdy. Despite this, i chose to stay as it was nearly 2am and surrounding hotels were unavailable. Fast forward a few hours, i was awoken to people arguing/yelling outside of my door before 7 in the morning. 2 stars for the gentlemen that were working there, easy check in and easy transportation to/from airport.
Stayed 1 night in May 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice service in entire department
Stayed 1 night in May 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beyond expectations.
Stayed 1 night in May 2024

2/10 Terrible

Jairo

Stayed 1 night in May 2024

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unfriendly staff, rundown property, just bar soap, no shampoo, all in all very poor
Stayed 1 night in May 2024

2/10 Terrible

Gayathri

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is well located. Staff friendly & helpful. Gives good vibes inside the property.
Stayed 1 night in May 2024

8/10 Good

cheryl, jim thorpe

Disliked: Property conditions & facilities
Furnishings were rundown. However, the bed was good. The bathroom was newly remodeled and good.
Stayed 1 night in May 2024

10/10 Excellent

Daisyray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms nice. The maids are nice friendly. Perfect location very close to nyc city & ewr airport
Stayed 1 night in May 2024

4/10 Poor

Jawny

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were terrible, felt like I was sleeping upside-down. About 5 channels worked on the TV. The room card had to be activated everyday. Never again!
Stayed 2 nights in May 2024

2/10 Terrible

urgent

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old rundown unsafe slum motel
Stayed 1 night in May 2024

2/10 Terrible

Jose

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Carlos

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute WORST for $200 crack house
Stayed 1 night in May 2024

2/10 Terrible

MILADY

Disliked: Cleanliness, staff & service, property conditions & facilities
This property needs friendlier staff, room upgrade & a better maintenance!
Stayed 1 night in May 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should not be advertise on the expedia website. This is clearly a hotspot for drug trafficing and prostitution. The room was disgusting and it smelled bad, bedsheets were dirty with hair on it, the room was in extremely poor shape and half of the furniture and appliances were broken in some way. The wifi was terrible and there was barely any tv signal. I had a reservation for motel 6 for when I come back from my vacation but the first I did after cheching in was cacelling it. You could not pay me enough money to spend another night there. The photos on the expedia wedsite wer misleading and presenting the place as decent although it is very far from there. I am will submit a formal complaint and ask for a reimbursment as this was clearly unacceptable. Worst hotel/motel experience ever.
Stayed 1 night in May 2024

8/10 Good

Emily

Travelled with family
Liked: Amenities
It's okay. The toilet in the room that we're on though doesn't flush as good and the TV's remote doesn't work.
Stayed 6 nights in May 2024

4/10 Poor

Meet Prakash

poor
Stayed 2 nights in May 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being here. Enjoyable experience staff went above expectations
Stayed 1 night in May 2024

2/10 Terrible

Nikhileshwar

Disliked: Cleanliness, staff & service, property conditions & facilities
Ac is broken no proper support staff
Stayed 1 night in May 2024

8/10 Good

EVONNE

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle bus was good
Stayed 1 night in May 2024

4/10 Poor

Christophe

Disliked: Cleanliness, staff & service, amenities
Terrible !! Not smell good … verry old 😤
Stayed 1 night in May 2024

2/10 Terrible

Fritz

They need to be removed
Stayed 4 nights in May 2024

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Jerry

Disliked: Property conditions & facilities
Stayed 2 nights in May 2024
Response from Nancy Y. on 23 May 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 Terrible

Mike

We didn’t actually ever get to the property because we never got picked up from the airport. I called 5 times over a 90 minute time frame and they kept telling me they were on their way. We ended up cancelling our reservation and staying somewhere else.
Stayed 1 night in May 2024
Response from Brand Experience Team on 21 May 2024
Hi Mike,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Nancy Y. on 23 May 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Tchamie

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok overall.
Stayed 1 night in May 2024
Response from Brand Experience Team on 21 May 2024
Hi Tchamie,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Matthias

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Broken TV, no blankets. Shuttle not always reliable.
Stayed 7 nights in Mar 2024
Response from Brand Experience Team on 21 May 2024
Hi Matthias,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Normashel

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff is very accommodating Some room's are horrible while others are great.
Stayed 1 night in May 2024
Response from Brand Experience Team on 15 May 2024
Hi Normashel, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 Okay

Jim

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Door warped, breezy
Stayed 1 night in May 2024
Response from Brand Experience Team on 15 May 2024
Hi Jim, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

10/10 Excellent

Rambo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location….very close to ewr airport
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 15 May 2024
Hi Rambo, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

2/10 Terrible

Satendra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a worst experience , hotel staff was rude, shuttle driver was having no etiquette . Worst part was hotel staff three member knocked at the door at 1.16 am midnight that my check out day was 4 may and not 5 may , they shouted from without checking my booking and asked to leave at midnight 1.30 am pst 5 may , i will call customer care Expedia to discuss this harassment and for required further steps on this
Stayed 2 nights in May 2024
Response from Brand Experience Team on 15 May 2024
Hi Satendra, Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Kendra

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I will say, the staff accommodated my complaint immediately and moved me to a cleaner bigger room. They were always kind and accommodating. However, the place is roach infested, unclean, and I broke out very bad perhaps from the linen. The housekeeping was always available to provide fresh towels and they were kind too. Only book here if absolutely in a bind. I really hope they can get pest control to rid of the bugs and do renovations because they are good people. Just bad circumstances. Also, the parking is super limited due to using the lot for airport parking. Once again, they did accommodate by moving cars when I needed to get out.
Stayed 7 nights in Apr 2024
Response from Brand Experience Team on 15 May 2024
Hi Kendra, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

10/10 Excellent

Nelson

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was better than I expected Thank you
Stayed 1 night in May 2024
Response from Brand Experience Team on 15 May 2024
Hi Nelson, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

10/10 Excellent

Lea

Liked: Staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 15 May 2024
Hi Lea, Thank you for the 5-star rating!Natalie #Team6

2/10 Terrible

GILES C

Travelled with family
Disliked: Amenities
smelled really bad. was afraid to use the shower. avoid.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 15 May 2024
Hi Giles, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Natalie #Team6

8/10 Good

Yosuke

Stayed 1 night in Jan 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Exceeds expectations.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Nina,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

2/10 Terrible

Nafis

Disliked: Staff & service, property conditions & facilities
Sink and tub was called dirty, rags roaches
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Nafis,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Samuel Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
My room had leaking roof the door had a gap the staff at desk was very arrogant when i called about the shuttle asked me if he was the driver
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Samuel Richard,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

4/10 Poor

Sakeenah

Stayed 3 nights in Apr 2024

10/10 Excellent

Kevin

Stayed 3 nights in Apr 2024

6/10 Okay

Ryan

Business traveller
Parking area is tough. All spaces were taken when I arrive
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi RyanThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 Terrible

James

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking absolutely sucked noise all night long from car alarms that weren't even marked because of patronage. And a staff that had no clue what was going on at any moment. I was expecting nothing and I got less than I expected.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi JamesAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

6/10 Okay

Ko

Disliked: Cleanliness, amenities
No heating very cold
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Ko, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Gene

Disliked: Cleanliness, staff & service, property conditions & facilities
Online it said they had extended parking available for an additional fee,main reason i booked here. Not only was there no extended parking available it was difficult to find any parking at all. When i did it wasn't even close to my room. Cars were blocking cars just to fit in. The room was ok to stay in for a few hours to rest your head but I feel they're main use is for "questionable activities ". Huge gap in the door frame allowing light and whatever to crawl in,probably from a forced entry. 10/10 would not recommend staying here
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi Gene,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Aldrin dela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is not clean and the beddings were definitely used! You can smell and feel it.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2 May 2024
Hi Aldrin, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6