New Richmond Hotels from ₹5,835

"The ac didn’t work for us. "

"Tv remote didnt work. Low towels. "

"Only one elevator was working the 3 days I was there. "

"Antony Carson was amazing. He was kind and knowledgeable about the hotel and gave our group a tour of the hotel with a lot of interesting tidbits of information about its history! "

"I gotta be honest, I love it here. Staff are awesome, vibe is great, rooms dark and cozy. Such a great little hotel will definitely stay again. "

"The staff was very welcoming and friendly, "

"The room was clean"

"This is a 5 star hotel. Everything about it is great!"

"When we exited the elevator onto the 3rd floor, we were confused and checked to see what floor we got into. We entered into a complete construction zone. The light fixtures were taped up, walls were dry-walled, a dusting of dry wall dust all over everything. We were there for a girls weekend and decided to make the best of it. The hotel itself is in an amazing location with lots of restaurants in walking distance. Both mornings of our stay we were awoken by music and working by the construction crew. So loud in fact, the guest across the hall opened the door and was screaming. Not only that, there was a construction room/closet left open that could have been a safety issue for guests. I am unsure why the Aloft decided to even book rooms on that floor. The bartender at this location couldn't have been sweeter and her customer service is reflected in my rating of the staff. It was a completely disappointing stay."