Airport Hotels, New Castle (ILG)

"Clean room"

"Absolutely disgusting, health hazard and safety concern. This was without question the most disgusting hotel room I have ever stepped foot in. Honestly, they should be paying me for the ten minutes I had to endure inside that place. The first room they gave us wouldn’t even open. After three trips up and down the elevator, the front desk employee came up and still couldn’t get the door unlocked. That should have been the warning sign to leave. The second room was worse than anything I could have imagined. The smell hit immediately — a mix of mildew, smoke, and something that honestly smelled like decay. The countertops were burned all over from what appeared to be drug use. There were holes in the walls, and black gunk was literally dripping from the bathroom ceiling. The bed looked like something out of a jail cell — just a metal frame with sheets thrown on it. No headboard, no blanket. The kitchen counters had what looked like bodily fluids, and the couch looked like someone drained motor oil across it. I couldn’t even take many photos because the smell was so overwhelming I was trying not to vomit. I lasted about two minutes before leaving. The website advertises this hotel as “newly renovated,” but the photos online look nothing like the reality. Charging normal hotel rates for rooms in this condition is completely misleading. If you value your health, money, and sanity, stay far away from this place. "

"Polite staff "

"They had roaches all in the bathroom, the rooms was small."

" Nice room- older bathroom but efficient. Pool was cold, no towels and water not very clear. Breakfast staff was friendly and it was good."

"Everything was amazing. Staff was fantastic , thank you "

"Gym was not available hotel under renovation "

"Staff was great "

"Clean room"