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"The breakfast was one of the best i had,the hotel is conviently situated near the entrance to fujikawaguchiko and great of all near fujiq park, Rooms were quite big and the staff was friendly and helpful."

"Had emergency leave 2 days early. So checked out after day 2/4 and staff seemed excited. 0 refund and double booked our room to someone else we are guessing "

"Location: perfect for ropeway and pirate ship cruise. 2 min walk away. Rooms: amazing lake view Staff: went above and beyond for every little request Hotel: gorgeous lobby, foot bath outside lobby overlooking the lake. Easy to book private onsens which were impeccably kept and really nice for a family gathering Food: the staff went above and beyond, helping fix a very quick vegetarian dinner for the vegetarians in my family. The spread was amazing and huge. Same for breakfast. Rooms: very clean and very comfortable. Highly recommended stay - wish we stayed longer here!"

"Great location, great staff, easy access to plenty of local restaurant selected with the great help of the staff; just need a bit of refreshment of the room furniture and room but not critical."

"Great location"

"Easy to get to from Kawaguchiko Station via the Red Line Bus. TOYOKO Inn has always been a trusted brand for high quality hotel stays! Love the Japanese standard simplicity & cleanliness, especially the bathroom. Stayed in a room with a beautiful view. Wondering is there a Mt. Fuji facing room. Maybe next time!"

"Staff are great, very attentive and helpful. Rooms are clean and spacious. Location is great. Would love to go back. "

"The sink wouldn’t drain and the shower flooded the bathroom. Breakfast included a styrofoam container with cold sandwiches and curdled yogurt. Roughly half of the igloos were damaged and held together with duct tape. "

"Our stay at Sense Fuji was nothing short of exceptional. From the moment we arrived, the team delivered a level of hospitality that truly set this experience apart. We were warmly welcomed with drinks before being transported by golf cart to our private glamping site—an incredible setup at the base of Mount Fuji, with stunning views to wake up to while enjoying your morning coffee. Every detail was thoughtfully curated. The provided pajamas and slippers added a luxurious touch, and the hot tub and sauna were perfectly prepared for a relaxing evening upon arrival. It felt like a seamless blend of nature and comfort. In the morning, we were treated to a beautifully prepared traditional breakfast delivered right to our cabin—an unforgettable way to start the day. The staff throughout our stay were phenomenal—genuinely kind, attentive, and always going above and beyond. What truly solidified this as a standout experience was their extraordinary service after checkout. In the rush to our next destination, I accidentally left behind my bag containing my passport and wallet. After contacting the hotel, the team went out of their way to personally deliver my belongings to our next location. That level of care, honesty and dedication is incredibly rare and deeply appreciated. I cannot recommend Sense Fuji enough. If you’re visiting Mount Fuji—or Japan in general—this is an absolute must-stay"