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"Building needs updating "

"Excellent property "

"We appreciated the early check in, the breakfast buffet, pool area, and Frederick’s always sunny disposition, but this may be our last stay here. We found the poor WiFi extremely frustrating as we were unable to watch anything on the new Roku TV system. We briefly got it to work before it abruptly stopped. Service all over the property is poor, so I’m not sure why they’d choose to install Roku when they have unreliable service as is. Instead, we used up our own data to watch TV. Also, my fiance had to work remotely and was unable to use the property’s WiFi. When we first inquired with the front desk, the young man was not especially interested in helping. The young lady who works the front desk during the day was more helpful. Also, we had no hot water the first day and it remained spotty throughout our stay. My showers alternated between lukewarm and cold. The beds were comfortable. The room was clean. The property itself is clean. Breakfast is decent with a selection of options. Depending upon what else is available in the future, we will likely stay elsewhere."

"Great rooftop pool!"

"AC turning on/off kept us from sleeping well"

"Wonderful place to stay overlooking Naples Bay.."

"It was way overpriced for what you get. It was old and worn out and the property was dirty. The tv didn’t work, the overhead lighting didn’t work, the curtains were hanging crooked and the room smelled bad. The fire alarms went off at 1:30 A.M. I wouldn’t stay here again and don’t recommend it. There are other places nearby that are just a few dollars more that are way nicer."

"The property was clean. The staff was lovely and helpful, pool was beautiful, a bit of a walk to shops abd restaurants on 5th ave and a short drive to old naples 3rd ave."

"Nice staff and hotel, great location with easy parking. Only negatives are old ac wall systems that are kind of loud and polyester sheets. "