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"At night, the sound of the washing machine or the ventilation system is very loud，which affects my sleep!"

"The Property was clean and the rooms were large. There are many restaurants and shops."

"The hotel was beautiful and the service excellent. "

"Very good"

"Our stay at the Sheraton Grand Tokyo Bay was absolutely amazing from beginning to end. This hotel exceeded all of our expectations and truly made our trip unforgettable. One of the highlights was definitely the food. There were so many dining options to choose from, and every day we tried a different restaurant. Each meal was delicious, with a great variety of cuisines and excellent quality. It never felt repetitive, and we were always excited for the next dining experience. The swimming pool was also beyond incredible — easily one of the best hotel pools we have ever experienced. It was beautiful, relaxing, and extremely well maintained. My son absolutely loved it and had the best time during our stay. Seeing how happy he was made the experience even more special for our family. As for the facilities, there is honestly nothing to complain about. Everything was modern, clean, luxurious, and very well organized. You can really feel the high standards throughout the entire hotel. Most importantly, the staff were truly exceptional. Every single employee we encountered was friendly, professional, and incredibly helpful. Their hospitality was easily 10/10 and made us feel welcomed and cared for every moment of our stay. We would definitely come back again and highly recommend Sheraton Grand Tokyo Bay to anyone visiting Tokyo, especially families. It was an unforgettable experience."

"My stay at the Grand Prince Hotel Shin Takanawa in Tokyo, Japan was nothing short of amazing. From the beautiful architecture to the outstanding hospitality, this hotel delivered a true luxury experience in every way. The rooms were spacious, modern, and offered incredible views of Tokyo along with the hotel’s stunning Japanese gardens. After busy days exploring the city, it was the perfect place to relax and recharge in comfort. The attention to detail throughout the property was impressive, and the staff provided exceptional service from check-in to departure. One of the highlights was the peaceful atmosphere surrounding the hotel. Even though it is located in the heart of Tokyo near Shinagawa Station, the gardens and elegant setting made it feel like a private oasis away from the hustle and bustle of the city. The dining options were excellent, and the overall cleanliness and presentation of the hotel were top-tier. If you are traveling to Tokyo and looking for luxury, convenience, and authentic Japanese hospitality, I highly recommend the Grand Prince Hotel Shin Takanawa. Truly a memorable 5-star experience."

"Excelent stay. Extremely friendly staff and a plethora of amenities at your disposal."

"The laundry service is very convenient, and the staff is very helpful."

"No nreakfast"