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"Our 6-night stay at Novotel Mumbai International Airport Hotel was nothing short of exceptional — the kind of experience that sets a new benchmark for hospitality. From start to finish, the service felt royal, refined, and deeply personal. Every detail was handled with precision and care. The rooms were flawlessly clean, consistently maintained, and offered a level of comfort that made us feel instantly at home while still surrounded by luxury. Cleanliness here isn’t just good — it’s impeccable. What truly elevates this hotel into a class of its own is the people. The staff don’t just do their jobs — they take pride in creating an unforgettable experience. A heartfelt thank you to Chef Tejas and Chef Madan, whose food was outstanding beyond expectation. Every meal felt thoughtfully curated, fresh, and prepared with genuine care and skill. Special recognition to Rahul, Kashmeri, Kavita, Lakpa, Reshma, and Imran — each one exemplifies what world-class hospitality should look like. Their warmth, attentiveness, professionalism, and constant willingness to go above and beyond made us feel truly valued. Nothing ever felt transactional — only sincere, gracious, and effortless. This was not just excellent service — this was elite service. The kind that stays with you long after you’ve checked out. If you are looking for a hotel that delivers unmatched cleanliness, A1 hospitality, & a truly premium experience, this is it. We left genuinely grateful, and look forward to returning."

"Yes"

"Clean room, Amazing Staff, Great food buffet options "

"It was great"

"Great hotel."

"The staff was absolutely delightful and helpful. The bed and pillow were super comfy. Probably the comfiest bed on my trip. The food at the breakfast as well as the restaurant (which included a limited menu 24/7 for room service) was excellent. The airport shuttle/taxi was on time and a very kind, friendly gentleman was my driver. I didn’t understand the directions to meet with him at the airport but he and the hotel waited for me until I could figure it out. (My phone died and I was quite tired.) First time at Mumbai! The hotel was clean and secure."

"Staff behaviour was excellent and very accommodating. Thank you."

"Good for price "

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