Dear Valued Guest,Greetings from Crowne Plaza Muscat OCEC. Thank you for taking the time to share your stay experience.We truly appreciate your feedback as they are essential in our continuous efforts to improve our service standards and amenities.Do rest assured that your feedback had been shared with the team, and we will be making prompt rectifications to them!Once again, thank you for your valuable feedback. We hope to have an opportunity to better your experience with us.Sincerely,Manuel LevonianGeneral Manager

Dear Valued Guest,Thank you for your review, we value and appreciate your feedback as it helps us to focus on what is important to our guests.It is disappointing to read that your recent experience fell short of your expectations, we would like to apologize for the inconvenience you have encountered. Your feedback holds great value for us, please be certain that all your points are taken into consideration and will be addressed to the relevant department for their immediate action.Rest assured that the points you have highlighted has been shared with the relevant teams for a thorough review.Once again, thank you for your valuable feedback. We hope to have an opportunity to better your experience with us.SincerelyManuel LevonianGeneral Manager

Dear Ahmadreza,Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you soon! With best regards,Manuel LevonianGeneral Manager

Dear Rita, Thank you for the perfect score and compliments. We appreciate you highlighting the hotel's location, facilities, dining offerings and level of service, which stood out to you during your stay. We hope to have the pleasure of welcoming you back for more memorable experiences.With best regards,Manuel LevonianGeneral Manager

Dear Amin,Thank you for choosing Crowne Plaza Muscat OCEC during your recent stay and for sharing your feedback with other Expedia users.We are delighted to hear that you had wonderful stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. We would also like to express our gratitude for bringing to our attention the concerns you experienced during your recent stay. I understand the disappointment you had over the uncomfortable smell in the room, and I want to assure you that we are taking immediate action to rectify the issue. We are also looking into ensuring the mini bar and bottle opener are in place at all times. Once again, please accept our apologies for any inconvenience you've encountered. Your feedback guides us in our journey to constantly improve, and we greatly appreciate your patience and understanding as we work towards improving our services moving forward. We are looking forward with pleasure to being of service to you again on your next visit to Muscat.Sincerely yours, Manuel Levonian General Manager

Dear Samantha,Thank you for choosing Crowne Plaza Muscat OCEC and we appreciate the time you have spared us to rate our property on Expedia.With best regards,Manuel LevonianGeneral Manager

Dear Diego,Thank you for choosing Crowne Plaza Muscat OCEC and we appreciate the time you have spared us to rate our property on Expedia.With best regards, Manuel LevonianGeneral Manager

Dear Jeffery, Thank you for choosing Crowne Plaza Muscat OCEC and we appreciate the time you have spared us to rate our property on Expedia.With best regards,Manuel LevonianGeneral Manager

Dear Heike,Thank you for sharing this positive review. We appreciate our location here in Muscat just as muchas you do. We hope you’ll stop by again soon when you’re in the neighbourhood.Best regards,Manuel LevonianGeneral Manager

Dear Carolyn,Thank you for taking a moment to share your experience at Crowne Plaza Muscat OCEC. We are so pleased to hear you found our service to your liking. We look forward to welcoming you back again soon.With best regards,Manuel LevonianGeneral Manager

Dear Ahmed,Thank you for choosing Crowne Plaza Muscat OCEC during your recent stay and for sharing your feedback with other Expedia users. Here at Crowne Plaza Muscat OCEC, we strive to deliver service and facilities that exceed guests’ expectations, and glad to know that we achieve this consistently. We are looking forward with pleasure to being of service to you again on your next visit to Muscat.With best regards,Manuel LevonianGeneral Manager

Dear Ahmad,Thank you for your time writing this review on Expedia and for choosing Crowne Plaza Muscat OCEC for your recent stay. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. A wonderful review like yours is our own success story. Thank you for your continued patronage and we look forward to welcoming you again for a pleasant stay with us.With best regards,Manuel LevonianGeneral Manager

Dear Aryan, Thank you for choosing Crowne Plaza Muscat OCEC and we appreciate the time you have spared us to rate our property on Expedia.With best regards,Manuel LevonianGeneral Manager

Dear Yahya,Greetings from Crowne Plaza Muscat OCEC. Thank you for taking the time to review us here on Expedia. We are disappointed to hear that your experience with our in-room dining was not the best. I have raised this with the concerned department heads for necessary corrective action. Sorry for any inconvenience caused and we look forward to welcoming you back.Sincerely yours,Manuel LevonianGeneral Manager

Dear Georgios, Thank you for choosing Crowne Plaza Muscat OCEC and we appreciate the time you have spared us to rate our property on Expedia.With best regards,Manuel LevonianGeneral Manager

Dear Jahmai-Yen, Thank you for choosing Crowne Plaza Muscat OCEC and we appreciate the time you have spared us to rate our property on Expedia.With best regards,Manuel LevonianGeneral Manager

Dear Kiyoko,Thank you very much for sharing your lovely feedback on Expedia and for choosing Crowne Plaza Muscat OCEC for your recent stay. We are delighted to hear that you had an enjoyable stay with us. We at Crowne Plaza work towards the simple objective of providing seamless service to all our guests by delivering True Hospitality to everyone. Your kind review is very rewarding, and we will use it as further inspiration and motivation for our amazing team.We are looking forward to welcoming you back to our hotel in the future.With best regards,Manuel LevonianGeneral Manager

Dear Valued Guest Thank you for taking the time to tell us about your experience at Crowne Plaza MUSCAT OCEC. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Best regards, Crown Plaza Team

Dear Guest,Thank you very much for choosing Crowne Plaza Muscat OCEC for your recent stay and for your continued patronage.We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about are extremely rewarding. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently.We do look forward to the opportunity of once again welcoming you back to our beautiful hotel.Many thank

Dear Guest,Thank you very much for choosing Crowne Plaza Muscat OCEC for your recent stay and for your continued patronage.We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about are extremely rewarding. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently.We do look forward to the opportunity of once again welcoming you back to our beautiful hotel.Many thanks,

Dear Guest,Thank you very much for choosing Crowne Plaza Muscat OCEC for your recent stay and for your continued patronage.We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about are extremely rewarding. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently.We do look forward to the opportunity of once again welcoming you back to our beautiful hotel.

Dear Abdulla, Thank you very much for choosing Crowne Plaza Muscat OCEC for your recent stay and for your continued patronage. We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about are extremely rewarding. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks,

Dear Guest, Thank you very much for choosing Crowne Plaza Muscat OCEC for your recent stay and for your continued patronage. We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about are extremely rewarding. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks, Adla Hachem Hotel Manager

Dear Gary While we apologize for any inconvenience caused, for the refund we will contact the expedia group to check

Dear Guest We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding to know that we were able to provide the seamless service that Crowne Plaza Hotels promises to all our guests. We at Crowne Plaza promises to all our guests a clean and safe hotel while ensuring a True Hospitality service. Thank you for taking the time to share your experience with IHG Guest review users and we look forward to welcoming you back to our beautiful hotel soon. Best regards, Adla Hachem Hotel Man

Dear janet Thank you very much for choosing Crowne Plaza Muscat OCEC for your recent stay and for your continued patronage. We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about are extremely rewarding. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks, Adla Hachem Hotel Manager

We are very sorry to hear that you have not enjoyed your stay in our hotel, we would like to apologize for inconveniences. Your feedback holds great value for us, please be certain that all your constructive points are taken under consideration. We sincerely wish to welcome you again in our hotel in the future to demonstrate our ability to deliver service and facilities to your expectations.

Dear Ansar, Thank you very much for your feedback and choosing Crowne Plaza during your recent stay. The team at Crowne Plaza Muscat OCEC is happy to know that you had a pleasant and relaxing stay. Nevertheless, we have also noted the areas that had a negative impact on your stay. While we apologize for any inconvenience caused, trust that this matter has been conveyed to the concerned department head for further improvement. Thank you once again for the time taken to write this review and looking forward to serving you again should your travels bring you back to the area. Kind regards, Adla Hachem Hotel Manager

Dear Sir, Thank you very much for your feedback and choosing Crowne Plaza during your recent stay. The team at Crowne Plaza Muscat OCEC is happy to know that you had a pleasant and relaxing stay. Nevertheless, we have also noted the areas that had a negative impact on your stay. While we apologize for any inconvenience caused, trust that this matter has been conveyed to the concerned department head for further improvement. Thank you once again for the time taken to write this review and looking forward to serving you again should your travels bring you back to the area. Kind regards, Adla Hachem Hotel Manage

Dear Sir, Thank you very much for your feedback and choosing Crowne Plaza during your recent stay. The team at Crowne Plaza Muscat OCEC is happy to know that you had a pleasant and relaxing stay. Nevertheless, we have also noted the areas that had a negative impact on your stay. While we apologize for any inconvenience caused, trust that this matter has been conveyed to the concerned department head for further improvement. Thank you once again for the time taken to write this review and looking forward to serving you again should your travels bring you back to the area. Kind regards, Adla Hachem Hotel Manage

Dear Maria, Thank you very much for choosing Crowne Plaza Muscat OCEC for your recent stay and for your continued patronage. We are delighted to hear that you enjoyed your stay with us and that you appreciated our overall facilities & services. Your overall compliments about are extremely rewarding. We at Crowne Plaza work towards a simple objective of providing seamless service to all our guests and are glad that we achieve this consistently. We do look forward to the opportunity of once again welcoming you back to our beautiful hotel. Many thanks, Adla Hachem Hotel Manager

Dear Mohamed, We are really happy to read your wonderful feedback and that you have decided to choose Crowne Plaza Muscat OCEC during your recent visit to Oman. Thank you for the fact, that you have shared such an enthusiastic opinion with us and all the other IHG Guest review users. Your overall compliments about our location and staff service are extremely rewarding. We have also noted your feedback about the meeting room and dinner. Please note that it has already been shared to the concerned department heads to improve on our overall service enhancement. Your feedback holds great value for us, please be certain that all your constructive points are taken under consideration. We hope to welcome you again. Sincerely, Adla Hachem Hotel Manager

Dear Ali, Greetings from Crowne Plaza Muscat OCEC and thank you for your review and feedback. At Crowne Plaza Muscat OCEC we are committed to providing our guests with the highest quality services and facilities and we are glad you enjoyed your time at our hotel. Thank you so much for sharing your experience via this forum. As our entire team here in Muscat is focused to consistently deliver on our commitment to True Hospitality it is always so pleasing and motivating to learn when we achieve this goal. Kind regards, CP OCEC Team

Dear guest, Greetings from Crowne Plaza Muscat OCEC and thank you for your review and feedback. At Crowne Plaza Muscat OCEC we are committed to providing our guests with the highest quality services and facilities and we are glad you enjoyed your time at our hotel. Thank you so much for sharing your experience via this forum. As our entire team here in Muscat is focused to consistently deliver on our commitment to True Hospitality it is always so pleasing and motivating to learn when we achieve this goal. Kind regards, CP OCEC Team

Dear guest, Greetings from Crowne Plaza Muscat OCEC and thank you for your review and feedback. At Crowne Plaza Muscat OCEC we are committed to providing our guests with the highest quality services and facilities and we are glad you enjoyed your time at our hotel. Thank you so much for sharing your experience via this forum. As our entire team here in Muscat is focused to consistently deliver on our commitment to True Hospitality it is always so pleasing and motivating to learn when we achieve this goal. Kind regards, CP OCEC Team

Dear guest, Greetings from Crowne Plaza Muscat OCEC and thank you for your review and feedback. At Crowne Plaza Muscat OCEC we are committed to providing our guests with the highest quality services and facilities and we are glad you enjoyed your time at our hotel. Thank you so much for sharing your experience via this forum. As our entire team here in Muscat is focused to consistently deliver on our commitment to True Hospitality it is always so pleasing and motivating to learn when we achieve this goal. Kind regards, CP OCEC Team

Dear Paul, Thank you for your time writing this review about Crowne Plaza Muscat OCEC. We are very sorry to hear that you have not enjoyed your stay in our hotel, we would like to apologize for inconveniences caused during your stay. Your feedback holds great value for us, please be certain that all your constructive points are taken under consideration. We sincerely wish to welcome you again in our hotel in the future to demonstrate our ability to deliver service and facilities to your expectations. Sincerely, Adla Hachem Hotel Manager

Dear Guest, Greetings from Crowne Plaza Muscat OCEC and thank you for your review and feedback. At Crowne Plaza Muscat OCEC we are committed to providing our guests with the highest quality services and facilities and we are glad you enjoyed your time at our hotel. Thank you so much for sharing your experience via this forum. As our entire team here in Muscat is focused to consistently deliver on our commitment to True Hospitality it is always so pleasing and motivating to learn when we achieve this goal. Kind regards, CP OCEC Team

Dear Guest, Greetings from Crowne Plaza Muscat OCEC and thank you for your review and feedback. At Crowne Plaza Muscat OCEC we are committed to providing our guests with the highest quality services and facilities and we are glad you enjoyed your time at our hotel. Thank you so much for sharing your experience via this forum. As our entire team here in Muscat is focused to consistently deliver on our commitment to True Hospitality it is always so pleasing and motivating to learn when we achieve this goal. Kind regards, CP OCEC Team

Dear Guest, Greetings from Crowne Plaza Muscat OCEC and thank you for your review and feedback. At Crowne Plaza Muscat OCEC we are committed to providing our guests with the highest quality services and facilities and we are glad you enjoyed your time at our hotel. Thank you so much for sharing your experience via this forum. As our entire team here in Muscat is focused to consistently deliver on our commitment to True Hospitality it is always so pleasing and motivating to learn when we achieve this goal. Kind regards, CP OCEC Team

Dear Guest, Greetings from Crowne Plaza Muscat OCEC and thank you for your review and feedback. At Crowne Plaza Muscat OCEC we are committed to providing our guests with the highest quality services and facilities and we are glad you enjoyed your time at our hotel. Thank you so much for sharing your experience via this forum. As our entire team here in Muscat is focused to consistently deliver on our commitment to True Hospitality it is always so pleasing and motivating to learn when we achieve this goal. Kind regards, CP OCEC Team

Dear Guest, Greetings from Crowne Plaza Muscat OCEC and thank you for your review and feedback. At Crowne Plaza Muscat OCEC we are committed to providing our guests with the highest quality services and facilities and we are glad you enjoyed your time at our hotel. Thank you so much for sharing your experience via this forum. As our entire team here in Muscat is focused to consistently deliver on our commitment to True Hospitality it is always so pleasing and motivating to learn when we achieve this goal. Kind regards, CP OCEC Team

Dear Sir, Greetings from Crowne Plaza Muscat OCEC and thank you for your review and feedback. At Crowne Plaza Muscat OCEC we are committed to providing our guests with the highest quality services and facilities and sadly we did not meet your expectation therefore we sincerely apologize for the inconvenience caused and will have the team check further on this issue. We thank you for your comments and we are looking forward to welcoming you back on better circumstances. Kind Regards

Dear Guest, Greetings from Crowne Plaza Muscat OCEC. Thank you for your superb rating and review and we are thrilled to hear your wonderful feedback, specially about our breakfast. Comments such as yours melts our hearts, so thank you again. Looking forward to welcoming you back to our hotel. Kind Regards, Joann Mascarenhas Quality Manager

Dear Guest, Greetings from Crowne Plaza Muscat OCEC and thank you for your review and feedback. At Crowne Plaza Muscat OCEC we are committed to providing our guests with the highest quality services and facilities and we are glad you enjoyed your stay at our hotel. We are delighted to hear that you enjoyed the food and specially the breakfast. Our chefs too are very pleased with your feedback. Thank you again and we look forward to welcoming you back to our hotel. Kind Regards, Joann Mascarenhas Quality Manager

Dear Guest, Greetings from Crowne Plaza Muscat OCEC and thank you for your review and feedback. At Crowne Plaza Muscat OCEC we are committed to providing our guests with the highest quality services and facilities and we are glad you enjoyed your time at our hotel. Thank you so much for sharing your experience via this forum. As our entire team here in Muscat is focused to consistently deliver on our commitment to True Hospitality it is always so pleasing and motivating to learn when we achieve this goal. Kind regards, CP OCEC Team