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The Crestview

2.5 star property
The Crestview's 24-hour business center keeps work flowing on any schedule, while free parking makes unwinding after stadium events stress-free

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Located near Levi's Stadium, The Crestview serves as a practical home base for both work and relaxation. Travelers appreciate the round-the-clock business center, complimentary in-room WiFi, on-site laundry facilities, and self-parking that simplifies game day logistics.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Cleaning/housekeeping/linen fee: USD 25

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 635107635098634982595944622279161349668864

Frequently asked questions

Is The Crestview pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Crestview?

Self-parking is free at this property.

What time is check-in at The Crestview?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM.

What time is check-out at The Crestview?

Checkout is at 11 AM.

Where is The Crestview located?

Located in Cuernavaca, this hotel is within 2 miles (3 km) of Silicon Valley, El Camino Hospital and Stevens Creek Trail. Historic Murphy Avenue and Mountain View Center for the Performing Arts are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.4

Cleanliness

8.2

Location

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 310 out of 820 reviews
Rating 8 - Good. 295 out of 820 reviews
Rating 6 - Okay. 134 out of 820 reviews
Rating 4 - Poor. 59 out of 820 reviews
Rating 2 - Terrible. 22 out of 820 reviews

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Convenient
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect.. so many gentle features you dont think about until you have them
Stayed 2 nights in May 2019
Verified

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
I’ve stayed at this place before! Room was clean and renovated. This time, my room was dirty. There was hair in the bathroom sink counter and hair in the shower. Also a dead spider. Additionally for check in - they were supposed to send a code so I can get through my room door. Didn’t get the message about my check in codes and contacted hotels.com to inquire.
Stayed 3 nights in Oct 2022
Verified

8/10 Good

Charles

Liked: Cleanliness, amenities, property conditions & facilities
I liked the self check-in. Self-parking was convenient. Room was clean. The bed was surprisingly comfortable. The only negative was the mini refrigerator never got cold.
Stayed 1 night in Jun 2022
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
The hotel has no staff in site. Our door didn't recognize the provided access codes, probably because the lock was broken. But with nobody on site and nobody responding to emails / calls we were stuck and couldn't enter the room. An exceptionally bad experience. Also, the gym has multiple fitness machines but only on treadmill was working.
Stayed 4 nights in Jun 2022
Verified

6/10 Okay

Wendell

Liked: Staff & service
Disliked: Cleanliness, amenities
Smelled like fish. Although staff offered me for a room transfer but my clothes already stinkef
Stayed 1 night in May 2022
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Lots of little things weren't great. The first code to the room didn't work and had to be reset. The tv remote didn't work when we arrived. There's no fan in the bathroom, so it remained steamy after showers. A light switch was broken, the tp holder wasn't properly attached to the wall, so tp slipped to the floor when used. Stairwell was full of trash the whole weekend. Overall, the stay was fine, despite these annoyances.
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the self check in.
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice ancd well located
Stayed 4 nights in Jan 2022
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, wonderful staff!

Check in was smooth and staff was beyond friendly. Very clean and maids were professional and respectful.
Stayed 4 nights in Jan 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will choose this hotel again!

Very nice staff and comfortable room.
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The chair was a bit uncomfortable as it pushed you forward, not easy to relax in that position. Other than that, we loved our stay. Thank you.
Stayed 14 nights in Dec 2021
Verified

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities, room comfort

Easy check in for a quiet, comfortable night

Check in was online, room was very comfortable and surprisingly quiet, and the water pressure in the shower was great. Plenty of parking and extremely convenient location on El Camino with close access to 85.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Kwok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, simple, value stay

This is a perfect place for me. Just clean and comfortable stay. There a workout area that I did not use. Business center which is closed due to Covid. But just simple in/out a place to sleep and rest. Comfortable beds, roomy with frig and microwave. Don't need fancy lobbies, meals onsite, etc. A good value stay. Easy walk to a number of local eateries. I would stay again since I'll be visiting this area regularly.
Stayed 3 nights in Dec 2021
Verified

4/10 Poor

Alexandria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Clean

The hotel had many hairs on and in between the sheets and all over the room. Even after changing rooms hairs were still found.
Stayed 4 nights in Nov 2021
Verified

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This a great place to stay, check is was easy and fast. Your given your check in instructions through email and or text. The hotel was accommodating to my request for early check in. Very quiet especially at night, with the exception of some traffic noise but not too bad. Rooms are very spacious clean, beds are on the firm side but comfy
Stayed 1 night in Nov 2021
Verified

6/10 Okay

Soo

Liked: Cleanliness, property conditions & facilities, room comfort

No registration

There is no registration in front and there was Kumon class there. Lots of confusion for first timer there.
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying at a hotel that does not have a regular Front Desk staff and housekeeping. You get all your check in info like RM number, entry code to the building . Pretty much checked in with my phone through message with a virtual -not so virtual employee. She was very nice and helpful. The hotel is great, clean quiet and very spacious. Guest laundry available, free parking and wifi… is okay . Great location near near freeway Hyw’s 280,101,85,237 are all very close by. Plenty of shopping and eating near by. Micro and fridge in RM and coffee keurig . Very much recommend especially for those who just want to get in . Nothing was needed from me upon arrival. I received from check in instructions on my phone and enjoyed my stay, will definitely come back.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Affordable Boutique Hotel

I wish I had the option of giving this comfortable boutique hotel a 9.0 rating! It exceeded my expectations by far. I wound up staying for 4 nights and found it really pleasant. The room was very spacious and modern at 300 SF. The location on El Camino was perfect between Stanford and San Jose, near many great restaurants. Easy freeway access. The price was far below what you'd pay elsewhere in that area, even when I added an extra night at the last minute. I asked for a quiet 3rd floor room, which request was honored. The bed was very comfy. There's plenty of free parking. The keyless entry with a code worked flawlessly. You have to realize that this is not a full-service hotel. If you want housekeeping, there's an extra charge. There's no front desk, but one very helpful person in an office from 7:00 a.m.-11:00 p.m. The rooms could use a few more "frills" like more than one bar of soap, extra coffee, or a disposable plastic lining for the ice bucket. I had to make creative use of the shower cap instead! You can get extra supplies from the office, however, when it's open. One concern is that the front door is left open until 11:00 p.m., which allows anyone to walk in unchecked. Since a code is needed for the room or late entry anyway, why not just keep the doors locked at all times? Overall, I highly recommend this comfortable and affordable hotel in the heart of everything. It would be my first choice in the area for my next stay!
Stayed 3 nights in Oct 2021
Verified

10/10 Excellent

Lawrence

Liked: Staff & service, amenities, property conditions & facilities
Close to my destination. Clean quiet accommodations. Reasonably priced.
Stayed 1 night in Oct 2021
Verified

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet
Stayed 2 nights in Oct 2021
Verified

6/10 Okay

Bert

Liked: Cleanliness, room comfort
Disliked: Staff & service
This hotel does not come with housekeeping. You need to request it 24h in advance & costs an extra $20. Not very convenient & this wasn't clear while making the reservation. The ironing board was broken and one of the light bulbs was out. The room was very clean.
Stayed 2 nights in Oct 2021
Verified

6/10 Okay

Jeanette

Liked: Room comfort
Disliked: Property conditions & facilities

Hotel experience

It’s a good hotel if you are not trying to spend lots of money. When I got there it looked like it wasn’t even cleaned properly. The bed was not made. The sheets were randomly placed throughout the room. There was trash can bags. There was a used soap. I did like the AC it worked amazing. The windows also provided a lot of good light. I also liked how the sink area was outside of restroom so one can get ready while the other showers etc.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
This place was beautiful! Very clean and modern. Wish there were a front desk with an employee present, anyone could walk in off the street and take an elevator up to the rooms. Employee presence would make a guest feel more secure.
Stayed 1 night in Sep 2021