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"Great hotel, we stayed for two nights. We ate at Saffron and also stopped for tea and cake at the Baking Company which was really nice. The breakfast was also really good, particularly the eggs which were made to order. We couldn’t decide between staying here or at the Oberoi but glad we chose the JW Marriott as it was more modern and offered greater facilities. My wife also used the spa and had a massage during our stay which she thoroughly enjoyed. We would recommend this hotel to anyone in the area."

"This is firmly a four-star hotel, and it shows everywhere- the lobby, the staff, dated bathroom fixtures, and a mostly vegetarian buffet. The breakfast scene felt particularly off, with guests in pajamas and even putting their feet on chairs, which really lowered the overall experience. Keep your expectations low especially if you are coming from the US. "

"Amazing stay really friendly staff. My dad was unwell and they looked after him and constantly checked up on him."

"Good staff "

"Great food. Got room service. Excellent transportation too. I got a taxi service that was great during my stay. Got a little tourism done too. "

"Reception need training."

"Fantastic amenities and location "

"Breakfast and staff was excellent."

"The room we were put in was of sub standard. They charged us for third guest but did not have bed for the third guest. They were giving a 3” foam pc called mattress and asked us to put on the door and sleep, we rejected that. First night we 3 people tried to sleep on one bed which had mattress in bad condition, we could not sleep. I booked another hotel somewhere nearby and spent next night there only then we could all complete our sleep. I did not like all this and no one from Hotels.commas available to help us at that time. Question is this why hotel shared such pictures on your site which were not true. I am from Canada, do you people want us to sleep on floor? I will never use your portal for booking in future and advise others also for the same. Poor and misleading and misguiding portal, hotel, staff. They really need training, they are zero percent sympathetic and must not be acceptable in hospitality industry. "