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"Staff was super friendly. Room although fairly basic, was very clean. What you're paying for here is the overall property and amenities --- great breakfast, nice restaurant, thermally heated pools, cold pools, souvenir shop, clean shower & locker/bathroom facilities, very close to town and attractions, and an incredible view of the volcano. In short, I would stay here again for sure. Value for your money is really good."

"The food was delicious! Fresh fruit for breakfast every morning. The pineapple is excellent. Staff were very helpful and knowledgeable about any activities. Their responses and communication were prompt and friendly. "

"The pools and the area: amazing! the view from our room was breathtaking and unforgetable. I loved hight ceilings. Although, I was dissapointed by the hair dryer as it was really old and not a strong one. It was like somthing you would expect to see at a very cheap hotel. Also, the have a nice tradition of putting chocolate on the pillow before the bedtime, but they only put it 1 time out of our 3 nights. It is fine with me, it just the kids heard it and then they were a bit dissapointed. Also, they charged our aacount for extra 7$, which is nothing, but just weird as we didnt purchase or took anything from the bar. Overall it is good experience and the stuff was really good and helpful; at the front dest and at their sports/adventure area; very beautiful area. "

"Yes"

"Everything was amazing. From the lovely staff, to the cleanliness to the delicious breakfast; I would 100% recommend. They also give you the option to book different tours in La Fortuna through the hotel when you get there. I highly recommend the water rafting (action/adults)! Overall, a great experience and I would come again."

"The many hot and cool pools were always clean and never crowded . Staff were so helpful and friendly. Always leaving a special surprise in our rooms . The buffet breakfast had a large selection of western breakfast options as well as a Costa Rican option ."

"It’s a very 3 star hotel, American standard wise. Old furniture. Parking is an issue."

"It was a very nice resort and we had a great time walking the Puma trail and relaxing in both the heated an unheated pools. Breakfast was very good and the coffee was excellent."

"Nice and helpful staff. Good breakfast buffet options. Gorgeous views of the nature and the volcano. Only I wish the restaurant on site wasn’t so expensive…"