6/10 Okay
Wallace
Travelled with group
16 May 2024
Liked: Cleanliness, amenities
The thing that is unique about this property is it's view of Volcan Arenal. I first visited Arenal Lodge approx 16 years ago. My last visit prior to yesterday was 14 years ago. Upon my arrival at the front gate yesterday yesterday, I was looked at and then "ignored" by the gate guard as he turned his back to me for couple minutes without saying anything. I didn't know if I was supposed to get out of my car or not. He finally turned around and asked me to verify my name. I then began my trip up the winding road to the lodge and after 15 min or so I realized that I did not remember how long the drive into the lodge was. And the road was incredibly poor with holes and dislodged cobble stones. I was thinking how easy it would be for my rental car to become damaged in some manner because of the condition of the road. I honestly felt like I should have been in a jeep or a truck. There was only one other patron there on the day of my stay and they were put in the "same" chalet as I was which eliminated the privacy that I could have experienced. The rest of the staff was polite and helpful for the most part. Breakfast in the morning was marginal but suitable. For what I was charged for a night's stay after the issues that I experienced really diminished the wonderful memories that I have thought about in the past 14 years since my previous visits.
Wallace
Stayed 1 night in May 2024