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"Everything was smooth no complaints "

"This property is very centrally located, however the rooms are small and the walls are thin. We stayed for 5 night and every night we woke up due to partying neighbors. "

"The location is the best thing about the property. The hotel is dated and needs upgrading. The bathroom had fresh, visible stains on the wall which was an indication that it isn't cleaned well. I was told that a room was available for check-in @ noon and when I arrived it was like I was forced to upgrade due to the front desk knowing that I was ready to settle in. I was told that I was getting a great view in the best room available. The view was horrible and I was charged an additional $40/night, which did not suffice @ all. I wouldn't return nor recommend. Well, that is if someone prioritizes location over amenities & accommodations. "

"If you’ve ever wanted to spend $300 for a hotel room with a bathroom you’d have to sit side saddle on the toilet to use, this is the hotel for you. If you like standing sideways in the shower since it’s too small to stand the normal way in, this hotel is for you. If you like other people’s hair in your bathroom sink when you arrive, this hotel is for you. On top of those issues, the bathroom had 2 bath towels and that was it. No washcloths, no hand towels nothing. It also had 2 shampoo pumps in the shower and no body wash or conditioner. The bathroom was so small that I had to exit the bathroom to dry off after my shower. The only reason I’m giving this place 2 stars is because the location was prime for going to see shows on Broadway. If you’re looking for comfort, go somewhere else. "

"We arrived earlier in the day and were warmly welcomed by Afroza, who provided excellent service from the very beginning. She not only accommodated an early check-in, but also offered us a room upgrade with a view at a very reasonable price, which we truly appreciated. The hotel itself has a slightly old-style feel, but it is well maintained. One thing worth highlighting is the number of elevators – they are efficient, and we were able to get to our floor quickly without long waits. The location is excellent and very convenient for getting around New York. The only minor downside is the busy entrance area – there is a constant flow of people outside, so entering and exiting sometimes requires a bit of maneuvering. I would also like to mention the housekeeping service, which was outstanding. Unfortunately, I don’t know her name, but I was told she is from Serbia – her attention to detail and care made a noticeable difference during our stay. Would I stay here again? Absolutely, yes. "

"The grab n go breakfast was great and a good value. "