"The hotel was amazing. We got to experience top tier treatment. Every one was so nice and professional. Our room with the view was incredible. The different restaurants in the hotel were all 5 star. I will definitely be coming back."
""An absolute gem in the heart of South Beach!"
The hotel was spotless, beautifully maintained, and couldn't be in a better location—virtually everything was within easy walking distance. What truly made our stay special, though, was the staff. They were exceptionally attentive, warm, and went out of their way to make us feel welcome. Highly recommend!"
"Just stayed one night after a cruise to extend vacation. We were greeted when we got there, guided to the check in desk. Our friends traveling with us were informed of the amenities but we were not. We went to our rooms, they are very nice. Unfortunately our window looked out over a small roof. We couldn’t see anything else. We met them in the restaurant as they got a table for us. When we set down the waitress took our orders. They ordered food but we were just wanting water and a drink menu. She brought us water and their food and never came back. I eventually walked up to the bar to order a Bloody Mary. Another gal helped us. Our waitress walked up and actually asked if I had a table and who our waitress was. I told her she was and where I was sitting. Again she said I was mistaken. Then she realized who I was. Not a good impression. Later we went to get a latte. The lady working inside was not very friendly either but the lattes were great. The rest of the stay was great. It’s gorgeous, the pool is very nice, the attendants made it even better. Great access to the beach. The mattress was so comfortable. The Byredo products in the shower were AMAZING, I even ordered them. I really loved the room and it’s a great place but unfortunately not sure that we would stay again. I do feel like it’s a great stay for the price but our experience just was not what was expected."