Pillow-top beds, minibar, in-room safe, desk

Reviews of Vibe Hotel Melbourne

4 out of 5
Vibe Hotel Melbourne
1 Queen Street, Melbourne, VIC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 373 out of 541 reviews" "
Rating 8 - Good. 118 out of 541 reviews" "
Rating 6 - Okay. 30 out of 541 reviews" "
Rating 4 - Poor. 12 out of 541 reviews" "
Rating 2 - Terrible. 8 out of 541 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Cassandre, Forest Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Robert, AUSTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, anenities, cleanli ess, gym, pool, restaurant, it was all awesome!
Stayed 8 nights in May 2024
Response from Vibe Melbourne Team on 23 May 2024
Dear Robert,Thank you for sharing your positive feedback! We will be thrilled to welcome you back during your next visit to Melbourne.Best regards,The Vibe Team

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and great view
Stayed 1 night in May 2024
Response from Vibe Melbourne on 15 May 2024
Dear Stephanie,Thank you for sharing with us your experience at Vibe Melbourne. We are thrilled to hear that you had a wonderful stay. Your kind words will serve as a fantastic motivation for our team to continue delivering exceptional hospitality.We really look forward to welcoming you back and ensure another wonderful stay.Kind regards,Vibe Melbourne Team

10/10 Excellent

Corinna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 1 night in May 2024
Response from Vibe Melbourne Team on 4 May 2024
Dear Corinna, Thank you for taking your time to give us the overall rating of your stay. We are delighted to know that you enjoyed your stay with us.We do hope to see you soon. Kind Regards,Vibe Melbourne Team.

10/10 Excellent

FRANK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff always happy to see us again. Excellent customer service for anything we need. Cleanliness of rooms needs attention as some customers don’t take care of property. An excellent addition would be a sauna.
Stayed 1 night in Apr 2024
Response from Vibe Hotel Melbourne Team on 4 May 2024
Hi Frank,Thank you for taking the time to leave us a review, we're glad you enjoyed your stay at Vibe Melbourne! We apologise for the inconvenience of the rooms, and will ensure it gets passed on to management.Take careVibe Melbourne

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with amazing views
Stayed 1 night in Apr 2024
Response from Vibe Melbourne Team on 28 Apr 2024
Hi Jessica, Thank you for taking your time to give us a lovely feedback. We are delighted to know that you enjoyed your stay with us. We do look forward to hosting you soon. Kind Regards, Vibe Melbourne Team.

10/10 Excellent

Zoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Vibe hotel was very good. The rooms were very nice, comfortable and clean. I felt very safe and relaxed during my stay. Highly recommend!
Stayed 2 nights in Apr 2024
Response from Vibe Melbourne Team on 21 Apr 2024
Hi Zoe, Thank you very much for taking your time to share us a lovely feedback. We are delighted to hear that you enjoyed your stay with us. We do hope to see you soon.Kind Regards, Vibe Melbourne Team.

10/10 Excellent

Verity

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern room, clean and comfortable.
Stayed 1 night in Apr 2024
Response from Vibe Melbourne Team on 16 Apr 2024
Dear Verity,Thank you very much for taking your time to give us a lovely feedback of your stay. We are delighted to hear that you enjoyed your stay with us. We do hope to see you soon. Kind Regards,Vibe Melbourne Team.

10/10 Excellent

Li

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good, walk distance to go to Flinder Station, Victoria Queen Market, China Town, State Library, Federal Square, National Gallery of Victoria and easy to take free zone tram to visit the CBD area. Staffs are friendly. Recommended to anyone who wants to stay in CBD.
Stayed 3 nights in Apr 2024
Response from Vibe Melbourne Team on 14 Apr 2024
Dear Li, Thank you very much for taking your time to share us a lovely feedback. We are delighted to hear that you enjoyed your stay with us. We do look forward to hosting you soon.Kind Regards, Vibe Melbourne Team.

10/10 Excellent

Joyce

This was our second stay at Vibe. The location is great, close to the Flinders train station and walking distance to lots of restaurants and shopping. The rooms are very nice and clean. Super comfortable beds and modern bathroom.
Stayed 1 night in Apr 2024
Response from Vibe Melbourne on 11 Apr 2024
Dear Joyce,Thank you for your kind words. We are thrilled to hear that you had a lovely stay at Vibe Melbourne.We hope to welcome you back in the future.Kind regards,Vibe Hotel Melbourne

6/10 Okay

Kajal

I did not like that i had to change rooms as they had given me a disability room first
Stayed 5 nights in Mar 2024
Response from Vibe Melbourne Team on 30 Mar 2024
Hello Kajal, Thanks for sharing your comments regarding your past stay.As the room booked was an urban room, you were pre allocated in one accessible urban room. However, I am glad that the team could accommodate for a room moveWe hope to see you next time!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is on a busy corner near Flinders Street station where the trains run 24 hours per day. Being on floor 4 of 22, you hear the trains running at all hours. Hotel is excellent with a swimming pool and a soon to be open rooftop bar on floor 22. Buffet breakfast is good with a wide range of food but is repetitive as is the food menu . Rooms are clean and tidy with all you want for a city centre stay.
Stayed 7 nights in Mar 2024
Response from Vibe Melbourne Team on 19 Mar 2024
Dear Mark,Thanks for sharing your comments about your past stay with us.We are currently working on triple glazing all rooms and , at the moment, we still have some floors due to be completed.Rooftop will open in April so we will be looking forward to seeing you again here at Vibe Melbourne

8/10 Good

Donn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quite new and very sleek, we enjoyed the river view. Wonderful breakfast as well, hoping to return when the rooftop lounge is open… :)
Stayed 1 night in Mar 2024
Response from Vibe Melbourne Team on 13 Mar 2024
Dear Donn,Thank you so much for your positive review of our hotel. We're thrilled that you enjoyed your stay with us. Your feedback means the world to us and motivates us to keep providing excellent service.We hope to welcome you back soon!Best regards,Vibe Team

10/10 Excellent

CLINTON, Narre Warren North

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great view of the Yarra River and Southbank at a good price, and room and facilities were top notch. Staff were excellent and extra accommodating with us needing to store stuff in the restaurant fridge. Will stay there again. Thank you!
Stayed 2 nights in Mar 2024
Response from Nadia on 12 Mar 2024
Dear Clinton,Thank you for choosing Vibe Hotel for your stay in Melbourne!We are glad to hear you appreciated our central location, the room, as well as our facilities and the service offered by our friendly and helpful staff.Looking forward to welcoming you again soon!Warmest Regards,Vibe Hotel Melbourne

10/10 Excellent

Santiago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 5 nights in Mar 2024
Response from Nadia on 12 Mar 2024
Dear Santiago,Thank you for choosing Vibe Hotel for your stay in Melbourne!We are glad to hear you enjoyed your stay with us.Looking forward to welcoming you again soon!Warmest Regards,Vibe Hotel Melbourne

8/10 Good

Robyn

Liked: Cleanliness
Great position opposite Southbank, new and modern facilities . Only downside was the 6.30am wake-up calls what we didn’t request!!!
Stayed 1 night in Mar 2024
Response from Nadia on 12 Mar 2024
Dear Robyn,Thank you for choosing Vibe Hotel for your stay in Melbourne!We are glad to hear you appreciated our central location and our facilities.However, we are sorry for the inconvenience of the wake-up call, and we do apologize for the discomfort created. We hope you had an overall great stay with us and we will try to do our best to guarantee your next stay with us will be fabulous! Looking forward to welcoming you again soon!Warmest Regards,Vibe Hotel Melbourne

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The staff are extremely helpful. Beautiful rooms. Clean, comfortable. Able to walk to venues and the shopping precinct
Stayed 1 night in Feb 2024
Response from Allyson on 2 Mar 2024
Dear Kelly, We're delighted to hear that you had a positive experience during your stay with us. Our team takes great pride in providing exceptional service, and it's wonderful to hear that you found our staff to be extremely helpful.We're also pleased that you enjoyed our beautiful rooms, finding them clean and comfortable. It's our priority to ensure that our guests have a comfortable and enjoyable stay.It's great to know that our location allowed you to easily access nearby venues and the shopping precinct. We strive to provide convenience and accessibility for our guests.Thank you for sharing your feedback, and we look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

6/10 Okay

Roberto

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Staff was either very friendly and professional or not at all. Room and location comfortable, breakfast sub-par.
Stayed 3 nights in Feb 2024
Response from Vibe Melbourne on 13 Mar 2024
Dear Roberto,Thank you for your feedback. We're pleased to hear that you found our staff friendly and professional and that you found the room and location comfortable. However, we apologize that your breakfast experience did not meet your expectations. Your comments are valuable, and we'll address them to ensure a better experience for you and our future guests.Warm regards,Vibe Hotel

8/10 Good

Shayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Vibe Melbourne on 21 Mar 2024
Dear Shayne,Thank you for leaving us a lovely feedback. We are delighted to hear that you had a positive experience at Vibe Melbourne.We look forward to welcoming you back in the near future.Kind regards,Vibe Melbourne

8/10 Good

Clare

Stayed 1 night in Feb 2024
Response from Vibe Melbourne on 18 Apr 2024
Dear Clare,Thank you for sharing with us your experience at Vibe Hotel Melbourne. We are thrilled to hear that you had a lovely stay.Once again, thank you for your support. If you have any future plans, please feel free to reach out, we will ensure to provide you with another wonderful stay.Kind regards,Vibe Melbourne

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Poor value for money
Very poor value for money. Rooms tired & not serviced until late in afternoon if at all. Staff reasonalbly friendly. Breakfast options limited with poor quality food. Parking off-site at a public carpark. Rate is reduced but car space not guaranteed. Hence, if car park full the only option is another public carpark but paying the full (expensive) rate. There are many better hotel options than the Vibe - it is way overpriced for what you get.
Stayed 2 nights in Feb 2024
Response from Allyson, Duty Manager on 26 Feb 2024
Dear Anonymous,Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointing experience you had during your recent stay. Your comments are concerning, and we take them very seriously as they do not align with the standards of service and quality we strive to uphold.We apologize for any inconvenience caused by the condition of the rooms and the timing of room servicing. Rest assured, we will address these issues with our housekeeping team to ensure that all rooms are promptly serviced and maintained to our guests' expectations.Regarding the breakfast options and quality of food, we apologize if they did not meet your expectations. We continuously review and improve our menu offerings to provide a better dining experience for our guests, and your feedback will be taken into consideration as we make adjustments.We also apologize for any inconvenience caused by the off-site parking arrangement. We understand the importance of convenient parking for our guests and will look into options to improve this aspect of our service.Your comments regarding the value for money are duly noted, and we will take them into account as we assess our pricing and offerings to ensure they are in line with the value we aim to provide.We appreciate your acknowledgment of our reasonably friendly staff, and we will continue to strive to provide the best possible service to all our guests.We sincerely apologize for falling short of your expectations and for any inconvenience you experienced during your stay. We hope you will consider giving us another opportunity to provide you with a more positive experience in the future.

4/10 Poor

Maureen

Stayed 2 nights in Feb 2024
Response from Vibe Melbourne Team on 24 Feb 2024
Thanks Maureen for your rating.We hope next visit we can do better.

2/10 Terrible

Chengkun

Disliked: Cleanliness, staff & service, room comfort
Terrible hotel that labeled as 4 stars
Stayed at Vibe Melbourne for work, terrible customer service, first day of checking receptionist was speaking with no manners. Asked for room service different time during the day, and no replies. When ask the receptionist when can the room cleaning be done, he replied “ I don’t know, it’s not my job cleaning your room”. After made a complaint to the manager, record says no room service request was made. Another thing that can’t not stand is that construction noise burst your ears from very early morning.
Stayed 5 nights in Feb 2024
Response from Vibe Melbourne Team on 24 Feb 2024
Hello Chengkun,Thanks for reporting this to us about your past experience at Vibe. We apologise for that situation experienced at the hotel. I can guarantee that our main drive and focus is towards customer service. So it is entirely uncommon to see your comments but thanks for flagging!On the other hand, we apologise for the inconvenience of having to hear some noise due to the rooftop construction. We hope that, if there is a next time, we can look after you better.Best regards,

8/10 Good

Linda Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff were fantastic
Response from Vibe Melbourne Team on 20 Feb 2024
Dear Linda,Thank you for taking your valuable time to provide feedback regarding your recent stay.We will be happy to see you again during your next visit.Vibe Team.

6/10 Okay

Julian

Travelled with partner
Room had a terrible smell. We were not provided with VIP room upgrade. Average experince and would not book again.
Stayed 1 night in Feb 2024
Response from Vibe Melbourne Team on 24 Feb 2024
Hi Julian,We apologise for the situation with the room. We are flagging this to Housekeeping to be strictly aware of this. On the other hand, room upgrade is subject to availability. What it is given regardless is the wine to acknowledge your VIP membership with expedia. Best regards

8/10 Good

Eva

Stayed 1 night in Feb 2024
Response from Nadia on 22 Mar 2024
Dear Eva,Thank you for choosing Vibe Hotel for your stay in Melbourne!We are glad to hear you enjoyed your stay with us.Looking forward to welcoming you again soon!Warmest Regards,Vibe Hotel Melbourne

10/10 Excellent

Sima

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
You are a walking distance from the center of Melbourne
Stayed 1 night in Feb 2024
Response from Vibe Melbourne on 21 Feb 2024
Dear Sima,Thank you for taking your valuable time to review our hotel regarding your recent stay.We will be happy to see you again during your next visit.Vibe Team.

10/10 Excellent

ALISTAIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Vibe Melbourne Team on 13 Feb 2024
Dear Alistar,Thanks for your rating about your past stay!We hope to see you again at Vibe Hotel Melbourne!

10/10 Excellent

Balwinder

Stayed 3 nights in Feb 2024
Response from Vibe Melbourne on 20 Mar 2024
Dear Balwinder,Thank you for leaving us a lovely feedback. We are delighted to hear that you had a wonderful stay.We look forward to welcoming you back in the near future.Kind regards,Vibe Melbourne

2/10 Terrible

Margot

Stayed 2 nights in Feb 2024
Response from Vibe Melbourne Team on 30 Mar 2024
Hi Margot,We hope next time you will be more satisfied with your stay at Vibe Melbourne!We will see you next time!

10/10 Excellent

Sima

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the center of Melbourne. You can get anywhere easily. Room is very comfortable . Staff super friendly and helpful
Stayed 2 nights in Feb 2024
Response from Vibe Melbourne on 21 Feb 2024
Dear Sima,Thank you for taking your valuable time to review our hotel regarding your recent stay.We will be happy to see you again during your next visit.Vibe Team.

10/10 Excellent

Elizabeth

Stayed 2 nights in Feb 2024
Response from Vibe Melbourne on 21 Mar 2024
Dear Elizabeth,Thank you for leaving us a lovely feedback. We are delighted to hear that you had a positive experience at Vibe Melbourne.We look forward to welcoming you back in the near future.Kind regards,Vibe Melbourne

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Vibe Hotel Melbourne Team on 13 Feb 2024
Dear Roger,Thanks for your rating about your past stay!We hope to see you again at Vibe Hotel Melbourne!

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Vibe Melbourne Team on 8 Feb 2024
Hi Chris,Thanks for your lovely rating about your past stay with us.!We hope to see you again at Vibe Melbourne!

10/10 Excellent

Monika, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff at the hotel was truly exceptional, going above and beyond to meet all my needs. I was thoroughly impressed by their professionalism and dedication. Additionally, I must commend the hotel for its modern and pristine condition. It is evident that they prioritize cleanliness and maintenance.
Stayed 5 nights in Jan 2024
Response from Vibe Melbourne on 21 Feb 2024
Dear Monika,Thank you for taking your valuable time to review our hotel regarding your recent stay.We will be happy to see you again during your next visit.Vibe Team.

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel for a stay in early 2024. Located by the traffic station and river, and within the boundaries of the free tram zone made it a great place to make as our 'home' while visiting Melbourne. Our 8th floor room was clean and comfortable and offered good views over the Yarra, and the team members at the hotel were helpful when needed. Our stay here was great!
Stayed 5 nights in Jan 2024
Response from Vibe Melbourne Team on 24 Feb 2024
Dear Stuart,We would like to thank you your time sharing your experience with us. Therefore we are also happy so see that you enjoyed your stay with us.Kind regards.The Vibe Team

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, comfortable hotel, breakfast on site "ala carte!" was good
Stayed 1 night in Jan 2024
Response from Vibe Hotel Melbourne Team on 13 Feb 2024
Dear Barry, Thanks for your comments about your past stay!We hope to see you soon in the near future at Vibe Melbourne!Best regards,

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Hotel in a Great Location
Terrific spot in Melbourne. Lots of great restaurants within walking distance. The hotel was quite modern and comfortable and had a spacious restaurant near the foyer, with bar services as well. I really enjoyed my stay and would recommend.
Stayed 2 nights in Jan 2024
Response from Vibe Hotel Melbourne Team on 13 Feb 2024
Natalie!Thanks for your great rating about your past stay.We really appreciate your kind words about how incredible was your stay! We hope to see you again at Vibe Melbourne! Regards,

8/10 Good

Francisco R

Travelled with partner
Liked: Cleanliness, amenities
Convenient access to trolley .
Stayed 3 nights in Jan 2024
Response from Vibe Melbourne Team on 13 Feb 2024
rancisco,Thanks for your comments and suggestions!We hope to see you again at Vibe Hotel Melbourne!Best regards,Vibe Hotel Melbourne Team

6/10 Okay

Manuel

Travelled with partner
Liked: Cleanliness, staff & service
Good location for river end of town and casino/tennis/mcg. Foyer entrance is a bit lame, no grandeur, just a single auto slide door similar to an apartment building and then immediate steps. Foyer had a very strong odour of fried fish. Room was very good nice linen, king bed, all amenities working includes ironing board, big windows view of the river and casino. Almost Everything working, room door was jamming, house keeping left it unlatched once. Also 1 wine glass was dirty. Alls staff interactions were very good.
Stayed 2 nights in Jan 2024
Response from Vibe Melbourne Team on 24 Feb 2024
Hi Manuel,Thanks for your thorough feedback about your past stay,Will definitely pay attention to the contributions shared with us.We hope to see you again at Vibe Hotel Melbourne in the near future!Vibe Melbourne Team

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boutique size hotel with personalised surface from friendly and very accommodating staff.
Stayed 1 night in Jan 2024
Response from Vibe Melbourne on 21 Feb 2024
Dear Louise,Thank you for taking your valuable time to review our hotel regarding your recent stay.We will be happy to see you again during your next visit.Vibe Team.

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price, perfect location to explore Melbourne.
Stayed 2 nights in Jan 2024
Response from Vibe Melbourne on 21 Feb 2024
Dear Martin,Thank you for taking your valuable time to review our hotel regarding your recent stay.We will be happy to see you again during your next visit.Vibe Team.

8/10 Good

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Vibe Melbourne Team on 6 Feb 2024
Hello Candice,Thanks for your great rating!We hope to see you again at Vibe Melbourne

10/10 Excellent

Gianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Vibe Melbourne Team on 6 Feb 2024
Hello Giana,Thanks for your great rating!We hope to see you again at Vibe Melbourne

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from Vibe Melbourne Team on 5 Feb 2024
Thanks for your great rating Nicole!We hope to see you again!

8/10 Good

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Vibe Melbourne Team on 5 Feb 2024
Thank you Joshua for your rating!We hope to see you again at Vibe Melbourne!

8/10 Good

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Vibe hotel was in a great location. The staff were so friendly. They gave us a lovely free bottle of wine when we told them that it was our anniversary and when I rang the front desk at 11:30 pm saying the fridge had broken down and all my drinks I had bought would get cold, they were straight up and offered to take our drinks to their fridge and we could get them in the morning. The rooms were lovely and clean and bed nice and comfy. The o my small thing I would have to say is that and I’m not sure if it’s in all rooms, but you can hear the water running through the pipes in the roof, even through the night so that may affect someone who is a light sleeper. We will stay there again. Thanks Vibe for having us
Response from Vibe Melbourne Team on 5 Feb 2024
Dear Katie,Thanks for sharing your comments about your past stay with us at Vibe Melbourne. We are glad that we could find a solution about your mishap with the fridge. We hope to see you again in the near future!

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a good location
Great hotel in a perfect location. Our room was clean, spacious and we had a wonderful view of the river and surrounding area. Breakfast was very good. The front desk staff were also helpful. The tram for the Aussie Open stopped right outside the hotel and it made it very easy to attend the event.
Stayed 3 nights in Jan 2024
Response from Vibe Melbourne Team on 5 Feb 2024
Dear Kathleen, thanks for sharing this review with us regarding your experience at Vibe Melbourne.We hope to see you again in the near future for the next AO

4/10 Poor

Shellee

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I booked this hotel a year in advance so my family could attend night games at the tennis. I was thinking we could easily return to the hotel via public transport and catch up sleep during the day as both nights the tennis went to 2am. WRONG! As we had just had breakfast and returned to the room we were woken by jackhammering and drilling construction noises. I rang reception to find out there is construction going on between 5am to 7pm and it cannot be stopped. It was so loud. They told me there should have been a letter when I arrive, but I was never informed. The letter was then given to me, telling me to 'shut my curtains' to avoid the noise!!! I am leaving exhausted. One of the lifts was a wooden temporary construction. My kids were terrified of it. The breakfast was not family friendly. I had to explain each day that the family room was in fact two rooms connected. This seemed to take them a while to deal with each day. It is not a buffet style, but you can order 1 item from a set menu. They would not deliver to rooms. Good for a foodie, not great for fussy tired kids. Good location, clean, but that' about it. This hotel was clearly not the right accommodation for my needs.
Stayed 3 nights in Jan 2024
Response from Vibe Melbourne Team on 5 Feb 2024
Shelle,Thanks for sharing your experience about your past stay at Vibe Melbourne. We apologise that our hotel was not suitable for your needs. WAs you might have noticed, there were some works happening during your stay and we apologise for the fact that you have not received the message from our team.Additionally, It is worth to mention that our breakfast will be turn into buffet soon as we have found the need of changing our concept from A la carte to Buffet. We hope you might consider to stay with us again in the near future once all works are concluded.Best regards,

10/10 Excellent

Eric

Great hotel
Service was excellent. Received an upgrade and bottle of wine during our stay. Great position.
Stayed 2 nights in Jan 2024
Response from Vibe Melbourne Team on 5 Feb 2024
Hi Eric,Thanks for your lovely comments about your past stay!We hope we can see you again here at Vibe Melbourne in the future!