Im giving 3 stars not because of the staff and what they did no because they were helpful and so was the manager when I told them about my room and how it hasnt been cleaned well by room service keeper. I stayed 4 days and 3 nights and mini room service is done every day, they would just make the bed, remove the rubbish, take used towels and replace them but not replace any box of tissue or toilet ( I used to go down everyday I get back to hotel when I go to my room to get tissues and toilet paper ) or mob the flour in the bathroom from the hair, furnitures were all dusted and it looks like they havent been cleaned for so long even the carpet. They only replaced the toilet paper the last day and they have put 2, a new one on the top and the on to be used in its place and when I opened to check it was a used one !! Less than half of it left ( how I Knew ? Because I didnt have any toilet paper left so they have put a used one from another room)
I like the hotel, staff are amazing and helpful at the reception and its location is very convenient but I really hope they do something about their room service.
I would give 5 stars for everything, except for room service.