Search Apart Hotels in Marrakesh-Tensift-El Haouz

"Règle générale cet établissement est bien. Nous avons toutefois eu un problème avec le coffre-fort dans la chambre qui n’ouvraient plus la veille de notre départ. Nous avons du mettre de la pression à la réception pour qui nous envoie le responsable qui demeure à l’extérieur de l’établissement…il est arrivé à 23:00 pour régler la problématique contenue que nous devions quitter l’hôtel à 6:00 a.m le lendemain matin. Nous avons trouvé aussi que l’entretien pourrait être beaucoup mieux à l’extérieur, il y à beaucoup de carrelage endommagé sur les trottoirs."

"This Hotel is truly a GEM. We thoroughly enjoyed our stay, the room was clean and very nice, the property is beautiful, well maintained and the restaurant on sight is outstanding. One of the strengths of this Hotel is its STAFF, from the moment we arrived the staff was welcoming, professional, courteous and super helpful. For me this is indicative of excellent management. This establishment and its people represent their country well. "

"C’est naturellement l’emplacement. Mais, du coté de la salle de bain, c’est désuet. Une douche dans un bain et que le pommeau de douche ne peux fournir assez d’eau pour te laver correctement. L’air conditionné devrait être changer, ca fait beaucoup de bruit pour rien. Par contre, le lit était confortable mais pas les oreillers."

"Excellent Hotel. Je le conseille a tous"

"For a city hotel this is quality. Roof top pool, restaurant amazing. I would of given 5stars but the bed and pillows far to hard and mattress topper needs to be thicker as my double bed was two singles pushed together. What is 5 stars are the staff all of them are so genuine. Special shout out goes to Samir keept bumping into him all over the hotel, so helpful and with a big smile on his face. "

"Lovely hotel! Though I think that when a hotel is renovating they have a duty along with the travel companies like yourselves to inform the customer before booking. That is a bit sly. I found the pool menu and the room service menu very below standard. Needs improving. Overall, the hotel is very nice including the staff. Just needs a little attention with the finer details being a 5 Star hotel. Just lacks that little bit of class. "

"Beautiful Riad with taxi service to the door which made it so convenient. The staff was amazing!"

"Lovely hotel."

"Room cleaned everyday with water provided. Walking distance to some of the main attractions and souks. Staff kindly provided a packed lunch for day of check out. "