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"Great service "

"The hotel was excellent! Clean, eco friendly, staff very polite, and wonderful location. We wish we could stayed longer. We had yoga class in the morning, massage and breakfast, then we had to go to our next destination. Check in could have been a little faster."

"We came to rest after my daughter’s wedding and this resort was so beautiful and the staff are amazing, always smiling and nothing is too much trouble, thanks for a memorable week "

"We were very impressed with our 4 days at The Zuri Kumarakom. We were surprised to be told that the property is about 25 years old, because it's superb maintenance suggested a much younger age to us. As we rode into the property, we were a bit shocked to see a lot of policemen around. And that turned into panic when they accosted our taxi cab at the hotel porch. I was looking for hotel staff to help us avoid the policemen and to whisk us into the reception. As the policemen unloaded our luggage from the taxi, we broke into laughter realizing that they were actually security staff from the Ambassador Security services! At the reception, Ms Sanu greeted us and readily accepted my request to see the other room types before we occupied the one I'd booked online via Expedia. We liked the villas the most, but it was way more expensive than what the two of could justify splurging. So we settled for an upgrade to the cottage and Ms Sanu helpfully processed the charge of the difference amount. It was an amazing experience to be in the quaint cottage right on the man made lake adjoining the mighty Vembanad Lake. At 4:30pm we went to the Lime Cafe for the complimentary high tea. There, we were offered a sunset ride on the shikara boat. It was quiet inexpensive at Rs 250 plus taxes per person. When we boarded, we realized we were the only ones on board. It was an amazing ride and Aswin was our impeccable host boatman. Our dinner was at the Lime Cafe and we ordered A La Carte as b"

"The views were great. The room was large, clean and cool. The staff were super helpful and happy to help. We loved the food in the restaurant . Would like to see a coffee machine in the restaurant. Would love to return."

"Not what I expected"

"Amazing location and hospitality. Food options should expand."

"Was on a single day work trip. Needed super early check in. They did everything they could and made it happen. It was probably an exception, but I appreciated it, all the same."

"Stayed here for a night during our Kerala trip. The property is very well maintained and all rooms had a backwater view. The check in was smooth. There were a lot of complimentary and paid activities. We did the sunset cruise and did a paid shikara ride for 2 hours. The bf buffet was good. Wi-Fi worked fine. The stay was value for money. Wish we could stay longer. Next time maybe "