Search Hotels with a Bar in Cherthala

"Na"

"The gym had Air Conditioning, but it was on a timer that turned off after two minutes, so it was a really uncomfortable place to work out. Staff was really friendly though and went out of their way to make the stay positive."

"Dear all at the Kumarakom Lake Resort, We thoroughly enjoyed our stay at your wonderful Lake Resort. Everyone at the resort, from start to finish, was ever so helpful. We especially enjoyed the gardens and the meandering pool the most. The afternoon tea in the garden and all the activities programmes arranged at the resort are excellent. The evening sunset trip on the lake and the music on the boat added to our enjoyment. A special mention of Kavi – his expertise with the camera phone was phenomenal and thought-provoking (at least to me!). Our dining experience at the multi-cuisine restaurant, with the variety of food offered and the quality of service, was amazing. Please convey our thanks to all your staff for making our stay memorable."

"Convenience "

"We had three rooms booked for a party of 6. The bathroom in one of the room was smelly and remained so even after the staff did some cleaning there. Most of the towels had a mildewy smell. I'd say about half the towels. Finally, the drain in the shower does not keep up with the tap. As you shower the soapy water starts to pool at your feet. Post shower you need to quickly wash your feet again. When I complained about this, they sent an electrician to fix it who said that is just how the plumbing works. Each of those issues costs a start in the review. The staff is courteous and tries to be helpful. They are likely operating within constraints that they have no control over. All in all, it was an experience I would not want to repeat. ... oh.. one more thing: the pillows are massive - not sure who can sleep with their neck at the angle that imposes on your neck. They do bring a standard and sensibly sized pillow if you ask. The overall experience was far worse than would be expected at the prices the hotel charges. And I can't account for gap between my experience and what the ratings say. My guess is that the locals have different tastes and expectations. My living and traveling has mostly been in North America and Europe. "

"Service was good, very relaxing, lovely location away from the busy city."

"*"

"The rooms need a little tidying up. The bath tub with cracks, skirting scuffed, walls could do with a coat of paint and the toilet seat detached from the hinges! Staff are generally all good. Mentioned the toilet seat issue to Prince. He was very apologetic and helpful. "

"Lovely location amongst lush green gardens. Staff were great, especially the restaurant team, who made us feel at home. Loved afternoon tea, watching the sunset at the lakeside. Trips from the hotel are pricey, but we walked to the bridge and jumped on boats to explore the lake and backwaters. "