Search Hotels with Air Conditioning in Mannarkkad

"Good"

"Needs more staff for dinner and breakfast. They are overwhelmed and can’t cope with the asks and demands of the guests. Also the property can be better in terms of maintenance. There were some bugs in the room and in the food area. "

"Enjoyed every moment at the Gateway, Coonoor. The food is delicious & comfortable clean rooms. "

"Very nice"

"Staff was hospitable but dining was not upto the mark. Food is extremely overpriced and is very average in taste. However, location of the property is very convinient."

"Neat and clean "

"During our stay at the Savoy in Ooty, we were endlessly impressed with the level of service by all staff from the gardeners to the managers who were attentive and nothing was ever too much trouble. The hotel is immaculate with rooms that reflect the heritage of the property while providing clean, well maintained and modern aspects that you want when travelling. The gardens are stunning and peaceful. The dining room provides superb food at reasonable prices. When Executive Chef, Emon Mukherjee, realised I wanted something simple, he made me the most perfect prawn and vegetable main course. The staff were brilliantly managed, with nothing being too much of a problem and with staff that remembered our room number, even when we couldn't! A special mention to Santosh, who not only remembered our room number but also what we ordered each time. When a sudden problem occurred with our original room, the staff and management couldn't have been quicker or more helpful in rectifying the situation efficiently and effectively. We would thoroughly recommend this hotel and its exemplary staff."

"Excellent customer service and clean rooms. "

"Reception struggled to find our reservation at check in. Room was basic, Very hard double bed. Kettle and a jug of water was supplied at check in, no further water given and room does not get made up. We were in the main building annexe and it obviously had not been used for some time, smelt and felt damp. I know we are in the mountains and should expect lower temperatures. We were told hot water would only be available 7-10 both mornings and evenings but we had to ring reception several times to get the water turned on, and it didn't stay in for long Positives.....good location, short walk into town and quiet at night. Hotel renovations during the day so very noisy. "