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Reviews of RedDoorz near NAIA Terminal 1

2.5 out of 5
RedDoorz near NAIA Terminal 1
21 Verbena St., Parañaque

Reviews

6.2
Rating 10 - Excellent. 17 out of 111 reviews" "
Rating 8 - Good. 34 out of 111 reviews" "
Rating 6 - Okay. 23 out of 111 reviews" "
Rating 4 - Poor. 17 out of 111 reviews" "
Rating 2 - Terrible. 20 out of 111 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Edwin, Berwyn

Disliked: Cleanliness, property conditions & facilities
Property is hard to locate and in a dangerous part of the city.
Stayed 1 night in Apr 2024

6/10 Okay

Larry

Disliked: Staff & service, property conditions & facilities
I came at hotel 1:30P, but the staff didn’t let me check in although room was ready. They tried to charged me 145 piso for early 30 mins. It is no nice to treat customers. Other is okay.
Stayed 1 night in Mar 2024

4/10 Poor

JAESARR

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
no soaps and toiletries. all the containers are empty. no toilet paper, no proper outlets near bed, roaches, and dusty bathroom

2/10 Terrible

Jane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos you see is not as what it is. You can see dead rats, pet waste at the entrance of the building. I do not know if bed sheets are changed every time it is used by guest. My flight was rescheduled and the staff told me that I have to pay 2,500 for another night because it is walked in, and told me they are fully booked but can accomodate me for 2,500 PHP. I moved to a different hotel, and one of the staff told me he can help. He called a hotel nearby, again for PHP2500. I was scammed! Mobile booking was only PHP1500-1700. For those who are looking for a place to stay overnight, I do not recommend REDDOORZ near NAIA Terminal 1.
Stayed 1 night in Dec 2023

2/10 Terrible

Damien

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The frig didn’t work. No electric jug. No cutlery or crockery. We even had to ask for some soap to have a shower!
Stayed 1 night in Oct 2023

2/10 Terrible

Daryl

Disliked: Amenities
There no staff and area around to noise
Stayed 1 night in Aug 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for someone needing a functional room within walking distance to terminal 1 of NAIA. Staff were kind and room was clean. Perfect for budget travelers.
Stayed 1 night in Jul 2023

4/10 Poor

Alexander

Stayed 1 night in Apr 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2023

2/10 Terrible

Zachary

Stayed 2 nights in Feb 2023

10/10 Excellent

Claire

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff were extremely helpful and ordered us a Taxi to the airport after our stay.
Stayed 1 night in Jan 2023

4/10 Poor

Agrifina

Stayed 1 night in Sep 2022

2/10 Terrible

Scott

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property would not answer their phone for me or for Expedia rep. Customer service POOR! I wanted to know the policy on having to have a test to stay there it didn’t say on the front page my wife didn’t want to try it if the deny her she would not have a place in Manila. They rejected us. SHAME ON THIS RED DOOR HOTEL!!!!
Stayed 1 night in Jul 2022

2/10 Terrible

Marife

Stayed 1 night in Jul 2022

8/10 Good

Gregory

Stayed 1 night in May 2022

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and friendly. The area is depressed, allways a fear of crime.
Stayed 14 nights in Mar 2022

6/10 Okay

Cesar

The place overall was not bad. We stayed at Red Doors in Sta. Cruz, Manila. But I’m dismayed with the lack of basic necessities like toilet paper, soap , shampoo, etc… The meals, though delicious, are often late and in very small portions. Their saving Grace are their staff. They have the friendliest, very courteous and accommodating bunch of people.
Stayed 10 nights in Sep 2021

8/10 Good

Tristan Glenn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Charito

Liked: Cleanliness, staff & service
It was good!
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
okay
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prompt check in and check out
Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Staff & service
Told us to leave, even though we paid upfront because they said were not locals.
Stayed 1 night in Jul 2021

4/10 Poor

Raymond

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, safe and friendly staff. Clean and well maintain surroundings. Im sure we will book the moment we will comeback in the phillipines. Thank you
Stayed 5 nights in Feb 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff. They sanitized/disinfect the hotel well. Secure and well managed.
Stayed 7 nights in Jan 2021

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
price is good, but all transactions should be done online.
Stayed 6 nights in Jan 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Need an improvement in terms of services offered.
The only advantage for this facility is near to NAIA T1. No toiletries, no complementary drinking water at the room, they don’t even offer you for there services available. Surrounding are very noisy, you can’t sleep well due to vehicles sounds and neighbors. Receptionist are not well trained to handled guests they don’t even find my booking.
Stayed 2 nights in Jan 2021

6/10 Okay

Edward

Travelled with family
Liked: Cleanliness, room comfort
Good for New Years Eve 2020-21
This hotel has no elevators and is tucked away in a crowded neighborhood. Across the street is a nice family shop for snacks only. If you want real food, download the GRAB Food app. Good hot water heater and wifi is great too. The AC does leak after 30 minutes of use so be careful if and when it does leak.
Stayed 2 nights in Dec 2020

8/10 Good

Bebzzz, Kidapawan

Business traveller
Liked: Cleanliness, staff & service
Good for overnight stay. It’s better if they would have water heater for coffee than a fridge. The staff were nice though. Cheap too so it’s worth the money. There’s no elevator too but the staff were able to help me lift my luggages which is a plus!
Stayed 1 night in Jan 2021

2/10 Terrible

juliet

Stayed 2 nights in Dec 2020

6/10 Okay

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay there again
It was ok, I only stayed one night and had to catch a flight in the morning due to the covid 19. I had to cut my holidays short.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant for the price. Perfect place to stay when you have an early flight. Close to the airport.
Stayed 1 night in Mar 2020

4/10 Poor

LIRA

Disliked: Staff & service
When we arrived in the venue, the frontdesk staff didnt even bother to stand and accomodate us, courtesy is poor, the gate is not suitable if you have a trolley...the signage to ring the bell if you need assistance cant be seen if the gate is open...the frontdesk didnt offer a help until i ask him if he can...
Stayed 2 nights in Mar 2020

6/10 Okay

Fekria

Liked: Cleanliness, staff & service
Good value hotel for an overnight stay
Staff is helpful and obliging. Location very convenient for travelers using Terminal 1, and not too far from Terminal 3 for those taking an early flight, when traffic is very light. Several restaurants in the vicinity, on the other side of the main road. But as to the room itself, the bed is not really double, being rather narrow. And strangely, whereas there is a huge kitchen cupboard, devoid of basic utensils, above the sink, there is not one single hanger, rod or hook, to hang clothes. Bathroom is tiny, but shampoo and gel generously provided, as well a a a little bag containing toiletries. Room equipped with a fridge and microwave oven. Two bottles of mineral water are Staff booked us a taxi at 5am, and it arrived 5 minutes later. Very much appreciated.
Stayed 1 night in Feb 2020

6/10 Okay

Erik

Liked: Cleanliness, staff & service
Walking distance to Terminal 1
We only stayed the night between flights at the airport. In this regard, it was inexpensive and walking distance from Terminal 1. It was clean enough. The shower pressure was laughable. The hotel is functional for a layover at Terminal 1, but not much more.
Stayed 1 night in Feb 2020

4/10 Poor

Heiko

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Phoebe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great transit hotel
excellent if in transit in manila
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Amenities
Service not good, room not ready. I almost slip on the floor because the floor was still wet when they let me in the room. Neighborhood is Too noisy from the bustling cars and the staffs are loud.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Dec 2019

8/10 Good

Techcrispy, Colorado Springs

Travelled with partner
Liked: Cleanliness, staff & service
This hotel is a great value and located in a typical upscale neiborhood. We felt safe to walk the street in daytime. I was nice to watch the people walk by and see the many children playing games. The property is clean and friendly staff offerd me a room of my choice. I would like clean sheets and a clean aircon. The air on needs maintenance, the condenser coils should be sprayed with bleach water and the drain tube fixed.
Stayed 1 night in Dec 2019
Response from RedDoorz Philippines on 9 Dec 2019
"Dear Techcrispy Thank you for your kind review. We are glad to hear that you enjoyed your stay. We can assure you that it was our pleasure to have you here with us. We are glad to hear that we've pleased you enough to want to return soon. We look forward to welcoming you back."

2/10 Terrible

S.Gopalan, Toronto

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was spacious and the bed was good. No elevator and you need to carry your luggage. My room was on the 4th floor so you can imagine.. No mirrors in on room and the washroom. Toilet seat was missing. I was a little uncomfortable where the hotel is situated. Nothing near walking distance and felt uncomfortable with the area.
Stayed 1 night in Nov 2019
Response from RedDoorz Philippines on 19 Nov 2019
"Dear S.Gopalan Please accept our apologies for whatever inconvenience you may have experienced. Rest assured the issues you raised shall be discussed with the departments concerned for service improvement. We hope that you will give us another chance to be of service to you again in the near future. Thank you for sharing your feedback which will help further improve our service. "

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2019
Response from RedDoorz Philippines on 19 Nov 2019
"Dear Anonymous Thank you for your kind review. We are glad to hear that you enjoyed your stay. We can assure you that it was our pleasure to have you here with us. We are glad to hear that we've pleased you enough to want to return soon. We look forward to welcoming you back."

8/10 Good

Lars-Göran

Travelled with family
Liked: Staff & service
Stayed 1 night in Nov 2019
Response from RedDoorz Philippines on 19 Nov 2019
"Dear Lars-Göran Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about our services. Please rest assured we have addressed this with the team to ensure we improve on this. We hope that you will consider us for your next trip"

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Noise ....no coffee .....no shower condiments ....was not the hotel shown in website pictures
Stayed 1 night in Sep 2019

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was ok
Stayed 1 night in Sep 2019
Response from RedDoorz Philippines on 17 Oct 2019
"Dear Ricardo Thank you for taking the time to share your experience. It is indeed a pleasure to hear that you had an enjoyable stay experience with us. Please know that your feedback is encouraging as we strive to provide our guests with a memorable experience. Once again, thank you and we look forward to welcoming you back soon. "

2/10 Terrible

ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel in the world
This hotel is in a slum I had a night stay booked for the 17th but I booked a nother hotel I won't stay in this hotel for free
Stayed 1 night in Sep 2019