This is no more than a 3-star Hotel at BEST and the service is absolutely HORRIBLE. Their employees need some SERIOUS training in how to deal with customers.
We ordered from outside and as I was walking inside with the food, the door-man stopped me saying I can't take outside food inside. So I went inside to talk to the receptionist, and he said that's their policy and that I should give the food to the door-man so he can give it to a poor person to eat. OR I can eat outside of the hotel. I demanded to speak to the manager, who said although that is their policy, but because I wasn't aware, I can take the food to my room this and not to order again. He apologized on behalf of what his receptionist said.
Since that point, none of the front desk receptionist greeted me when I came in and out of the hotel. There was a female employee following me around every time I was in the lobby asking what I was doing in the lobby. I told her I stayed there, and she didn't seem to comprehend that.
This was an absolute nightmare experience. Such an awful stay during my much needed vacation. And their included breakfast was below average.
I would never stay here again and would tell everyone to run the other way. The way they mistreat their guests, it's not worth staying there even if it was free. Do yourself a favor, go somewhere else. This hotel is terrible!
