Search Hotels Near Manati Park Bavaro, Punta Cana

"I had been going to this hotel for the past 10 years and every year it seemed it was deteriorating and frankly they seem like they don’t care. So we will never be going there again."

"Beautiful resort. Staff does an amazing job at maintaining the resort clean. "

"We had a toilet that didn't flush properly and a dripping bathtub faucet that never got fixed the whole time we were there despite telling the Level lobby and our concierge. Multiple maintenance workers visited our room to look but nothing actually got fixed. We had to ask one of the maintenance staff to leave their plunger in our room so we didn't have to call the office every time the toilet was clogged. There is a group Whatsapp number you can contact for questions but my messages were never answered. We were told we would get a new room because of the plumbing issues so we spent an afternoon packing up our things, but when we got to the Level office to get our new room keys we were told there were no rooms available. The staff flat out lied to us about getting a new room, presumably to get rid of us and hope we wouldn't come back, and did not seem to care. There were bright spots during our time here, such as the well-maintained gardens and great service from a few restaurant servers, but overall the experience was not good. We will not return and I do not recommend this resort. "

"Personal muy poco amable que deconoce las normas hoteleras. Nos cobraron por 2 personas mas cuando la habitacion era para 4 personas. Hotel no recomendable. No volvere ni lo recomendare. "

"The room was very spacious & clean. The staff were so nice and helpful as well. I also like that there were multiple pools and places to sit poolside. Also, there is a small market, bar and a few restaurants in the location area for easy access"

"We loved our swim up option. It was nice to be away from others and have our own pool with sitting area. The food was pretty good. Our favorites were Lemon Fish, the Steakhouse, and the beach side restaurant. The buffet had a great breakfast but dinner options varied. Everyone in the hotel was very nice and accommodating. "

"Okay clean room."

"We were satisfied with the apartment. It has two bedrooms, each with air conditioning, and two bathrooms—having a private bathroom was a big plus. The kitchen was small but functional, and the living room was comfortable and clean. The apartment looks new, and the host was very responsive and helpful with any questions. The apartment does not have a balcony, and the shared pool is smaller and not very clean, though that’s building maintenance. We were lucky that the apartment included direct beach access and free parking, as public access is limited and often expensive ($25/day for parking or beach chairs). Driving in the Dominican Republic was stressful and aggressive, so next time we’d likely use Uber. Customer service in stores and some restaurants was poor. Overall, we truly enjoyed the apartment, host, beaches, and weather, but the country itself felt overly commercialized and difficult to navigate. We would recommend the apartment for its comfort and convenience, but not necessarily the area as a whole."

"La habitación estaba impecable, me senti cómo en casa , tenia todo lo que nesecitabamos , esta 100% recomendado "