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"Good"

"Everything was really nicely done. For once I had enough covers without having to call downstairs; checkout is later than most, and food is available pretty much every waking hour. I don't feel like I can take a star off for the exorbitant parking ($48) or breakfast ($38) but want to mention it. New Orleans is expensive! Staying more than one night unlocks some discounts and gives a bit of time to enjoy the amenities. We were only there for the night, unfortunately. The hotel is an easy walk to the river and the French Quarter, and is attached to a mall (didn't go to the mall but it seems to be an upscale one)."

"My only complaint is we couldn’t get anyone to answer the phone ie front desk, etc. The staff that was there were awesome. "

"Great location, right in the middle of everything."

"I didn’t like the chicken in an awful lot. I had a question about the valet service at the front desk and the girl acted like she knew nothing about the hotel at all. I didn’t check my email because I thought it would be a normal per person check-in it kind of got lost in my junk email. I guess so she wasn’t really thorough with the codes and how to use them in the elevator. Everyone else was great. I met someone else at the desk. The next day that was wonderful and the valet people were excellent. One of the valet folks named Isaiah actually helped me learn how to get in the elevator and in the room since all the coding was a little different. Another very friendly front desk woman on our checkout day brought me some coffee that I asked for. All in all the service was great. It was just that initial contact when I checked in Friday night that was a little off. If I would have seen the email, I would’ve been a lot less confused. The hotel was quiet and the water pressure and temperatures were great. The poor over coffee was wonderful and I’m glad they had the option for my husband to use the cake cup. They think of all the little details in this hotel. There’s not a lot of help around, but everything you need is here. The temperature of the hotel was great. I will definitely stay here again because of the location. There were lots of friendly staff when they were there. Valet was easy and fast"

"Hotel is Beautiful! Walkable to most things! Pool is small but nice enough , some tiles are missing. But pool deck is great . "

"The hotel is a gem in the middle of the French Quarter. It has a combination of classic elegance and modern conveniences that hit you as soon as you walk in. The rooms are very modern with all types of lifting controls including motion sensors under the bed that turn on soft lights if you get up in the middle of the night. The staff was friendly and ultra professional. It was a high class vibe in walking distance to most sights."