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Hotel Maya - a Doubletree by Hilton Hotel

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Beach
Beach
Beach
Outdoor pool

Overview of Hotel Maya - a Doubletree by Hilton Hotel

Hotel Maya - a Doubletree by Hilton Hotel

4 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
700 Queensway Drive, Long Beach, CA, 90802

Explore the area

  • Popular LocationAquarium of the Pacific12 min walk
  • Popular LocationLong Beach Cruise Terminal15 min walk
  • Popular LocationLong Beach Convention and Entertainment Center18 min walk
  • AirportLong Beach, CA (LGB-Long Beach Municipal)21 min drive

Choose dates to view prices

About this area

Long Beach

Located in Long Beach, Hotel Maya - a Doubletree by Hilton Hotel is on the waterfront. Aquarium of the Pacific is a popular area attraction and if an activity is on the agenda, Long Beach Cruise Terminal and World Cruise Center are worth checking out. USS Iowa and Los Angeles Maritime Museum are also worth visiting. Looking to get your feet wet? Waterskiing, parasailing and windsurfing adventures can be found near the property.
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What's nearby

  • Aquarium of the Pacific - 12 min walk
  • California State University-Office of the Chancellor - 15 min walk
  • Long Beach Cruise Terminal - 15 min walk
  • Long Beach Convention and Entertainment Center - 18 min walk
  • Shoreline Village - 7 min drive

Getting around

  • Downtown Long Beach Station - 3 min drive
  • Norwalk- Santa Fe Springs Station - 22 min drive
  • Long Beach, CA (LGB-Long Beach Municipal) - 21 min drive

Restaurants

  • Where to eat
  • Fuego Restaurant – Restaurant offering Latin American cuisine. Serves breakfast, lunch and dinner.

About this property

Hotel Maya - a Doubletree by Hilton Hotel

Waterfront Long Beach hotel in Harbor, near RMS Queen Mary
A restaurant, an outdoor pool and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, self parking and a business centre are on-site. All 199 rooms provide conveniences such as fridges and coffee makers, plus in-room free WiFi and TVs with cable channels. Other amenities available to guests include pillowtop beds, hairdryers and laptop-compatible safes.
Hotel Maya - a Doubletree by Hilton Hotel offers 199 forms of accommodation with laptop-compatible safes and a safe. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and fridges can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 31 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 5-25 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • German
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

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Guest rating 3.5+
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Policies

Check-in

Check-in time starts at 4 PM
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per stay
Dogs welcome
1 per room (up to 50 lbs/23 kg)
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 5 and USD 25 per person (approximately)
  • Self-parking fee: USD 31 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Doubletree Maya
Hilton Maya
Hotel Maya Doubletree Hilton Hotel
Hotel Maya Doubletree Hilton Hotel Long Beach
Maya Doubletree
Maya Doubletree Hilton
Maya Doubletree Hilton Long Beach
Maya Hilton
Coast Long Beach Hotel
Maya A Doubletree By Hilton
Hotel Maya - a Doubletree by Hilton Hotel Hotel
Hotel Maya - a Doubletree by Hilton Hotel Long Beach
Hotel Maya - a Doubletree by Hilton Hotel Hotel Long Beach

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 422 out of 941 reviews
5 - Excellent 45%
Rating 4 - Good. 235 out of 941 reviews
4 - Good 25%
Rating 3 - Okay. 134 out of 941 reviews
3 - Okay 14%
Rating 2 - Poor. 76 out of 941 reviews
2 - Poor 8%
Rating 1 - Terrible. 74 out of 941 reviews
1 - Terrible 8%

4.1/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I didn't like the room they first put us in. Our view was a tree that covered the whole balcony which caused bugs to come in so we weren't able to keep the door open. The bathroom toilet was also making so much noise I was unable to sleep through the night. My husband was upset so he asked if we can be switched which we did and the room was a little better but not 100 percent satisfied. The toilet also made noise but was tolerable. They put us in a corner room so we heard everyone going up and down. This was definitely not one of our relaxing stays. The views when you walk out was beautiful but probably won't stay again for the price and the experience we just had.
Stayed 3 nights in Jul 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here a couple of times we love it. The swimming pool the fire pits the restaurant on-site is amazing.
Stayed 1 night in Jul 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beware of advertised price. It is not even close to what you end up paying. Property charges $32 a day to park and while we were there someone tried to steal a car from patking lot at 2:30 am
Stayed 1 night in Jul 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk worker was rude and no good customer service at all …my room I paid for 300 was not ready and gave me different room and lower end ..no good customer service at all
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 3 nights in Jul 2021