Is Emperors Gate Residence by Allô Housing pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Emperors Gate Residence by Allô Housing?

Check-in start time: 3:30 PM; check-in end time: 9:00 PM. Late check-in is available from 8:00 PM to11:00 PM for a fee of GBP 40.

Where is Emperors Gate Residence by Allô Housing located?

Located in London City Centre, this luxury apartment building is within a 10-minute walk of Cromwell Road, Kensington High Street, and Imperial College London. Natural History Museum and Kensington Gardens are also within 10 minutes. Gloucester Road Underground Station is only a 4-minute walk and Earl's Court Station is 12 minutes.

Emperors Gate Residence by Allô Housing Reviews, Deals & Photos 2025

About the area

Located in London City Centre neighbourhood, Emperors Gate Residence by Allô Housing is connected to a shopping centre. Wimbledon Tennis Club and Twickenham Stadium are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Kensington High Street and Oxford Street. Looking to enjoy an event or a game? See what's going on at Royal Albert Hall or Stamford Bridge Stadium.

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8/10 Good

Sin Ee

15 Dec 2019

Liked: Cleanliness, staff & service, room comfort

The stay was just alright, it wasnt very clean as well. The shower was stucked so the water wouldnt drain properly. Called the customer service, no one came and repair even they said they are going to send someover to fix it. Do bear in mind that you will have to collect your key at a differnet place even youre checking in within the chek-in time, which was quite inconvenience in my opinion

Stayed 4 nights in Dec 2019

4/10 Poor

David Vaughan

22 Nov 2019

Liked: Room comfort

Disliked: Cleanliness, property conditions & facilities

Very Disappointed

The place is in a super location and could be great. But these were the things I found poor. I would not recommend this place and the response to my complaints was not great. 1. Firstly on arriving the place was very cold outside of the Kitchen. I assume that somebody had turned on the heating in the kitchen and then realized they couldn’t in the sitting room. I reported the fault and somebody was sent over to help. It was clear that the heater had not been working for some time as the socket was faulty. 2. In addition to this the lights in the sitting room did not work and the lights on entry to the property did not work either. 3. The most serious concern was relating to the lack of lighting in the stairway which should have been linked to a sensor. This was not working meaning that lights only came on part way down the stairs. The lights were clearly in need of attention and left not working and as this is a health and safety issue was unacceptable. 4. There was damage to a number of ceilings which looked like water damage from upstairs and also water damage from outside. This clearly was not a new issue with peeling paint and electrics added over the top of the plasterboard. 5. The front door key to the property from the street is not working well. It took me over a minute to enter one evening. 6. The sink tap fixing in the kitchen is loose 8. My credit card was charged a non sterling transaction - I was not informed of this 9.percolata dirty from previous visitor

One of a number of areas with water damage

Lighting had no sensor fitted so very dangerous walking down stairs in dark

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

17 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. 5 minutes from Gloucester underground station. Very accessible to several museums and in the heart of central London!!! Would recommend to anybody traveling with 4.

Stayed 7 nights in Aug 2019

6/10 Okay

Heather

3 Aug 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Nice, clean, slightly off the beaten path

Only complaints: didn’t know it was a 4th floor walk up-we had HEAVY suitcases Rug under bed was spotted-little grubby Loved the charm, price was great, aside from rug, VERY CERY clean!

Stayed 2 nights in Jul 2019

4/10 Poor

Abdulaziz

1 Aug 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room does not look like the pictures

The room does not look like the pictures. You will get a room with cheap Ikea furniture. Also, the check in process is ridiculous. They seem like do not care if you want to stay or not. They treat you like bagging them for you room that you have paid for it!!!

Stayed 6 nights in Jul 2019