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The air conditioner didn’t not work even we contact the receptionist 3 times and they said they have turned off the the a/c from downstairs it did not make sense it’s July not December and mattress seem to be very hold and uneven. I will not ho there again
Sat
Stayed 1 night in May 2024
Response from - Courtyard By Marriot London Heathrow on 27 May 2024
Dear Guest,Thank you for taking the time to give us your feedback and review. We have taken your comments onboard and will pass it on to the concerned departments I hope you choose to stay with us again when your travels bring you back to the area
8/10 Good
Nicholas
23 May 2024
Close to Terminals
Nicholas
Stayed 1 night in May 2024
Response from - Courtyard By Marriot London Heathrow on 25 May 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
Floors were squeaky, sheets smelled old and stale, and the staff neglected to pay attention to requested details.
Latoya
Stayed 1 night in May 2024
Response from - Courtyard By Marriot London Heathrow on 25 May 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
Response from - Courtyard By Marriot London Heathrow on 25 May 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
10/10 Excellent
Joanne
Travelled with partner, Travelled with group
18 May 2024
We found the check in process very easy and were greeted by your friendly staff. As we had never been to London before, the staff was extremely helpful in advising us on getting to and from central London. They also helped me book a private shuttle to get us to Heathrow on our departure day. Would recommend this hotel for sure.
Joanne
Stayed 3 nights in May 2024
Response from - Courtyard By Marriot London Heathrow on 21 May 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
8/10 Good
Robert
15 May 2024
Robert
Stayed 1 night in May 2024
Response from - Courtyard By Marriot London Heathrow on 17 May 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
Response from - Courtyard By Marriot London Heathrow on 14 May 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
Response from - Courtyard By Marriot London Heathrow on 15 May 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
10/10 Excellent
David
Travelled with partner
2 May 2024
Liked: Amenities
Room was lovely , bed super comfortable, breakfast top notch no complaints here
David
Stayed 1 night in Apr 2024
Response from - Courtyard By Marriot London Heathrow on 3 May 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
10/10 Excellent
Trevor
1 May 2024
Trevor
Stayed 2 nights in Apr 2024
Response from - Courtyard By Marriot London Heathrow on 22 May 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
Great for easy access into Heathrow airport with nice dining options
Jennifer
Stayed 1 night in Apr 2024
Response from Vancy Jacob on 29 Apr 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area
10/10 Excellent
george
23 Apr 2024
george
Stayed 1 night in Apr 2024
Response from - Courtyard By Marriot London Heathrow on 14 May 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area
6/10 Okay
Tineka
Travelled with partner
18 Apr 2024
Liked: Staff & service
Disliked: Amenities
It is conveniently located a short distance from Heathrow airport. The staff were friendly and helpful.
Tineka
Stayed 1 night in Apr 2024
Response from Vancy Jacob on 19 Apr 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area
8/10 Good
Faye
15 Apr 2024
Staff was very courteous and helpful. The continental breakfast was excellent with a wide variety of choices. Convenient for Heathrow Airport. But not so convenient for visiting central London.
Faye
Stayed 4 nights in Apr 2024
Response from Vancy Jacob on 19 Apr 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area
Response from - Courtyard By Marriot London Heathrow on 10 Apr 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area
Response from - Courtyard By Marriot London Heathrow on 7 Apr 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
Response from - Courtyard By Marriot London Heathrow on 2 Apr 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
Beautiful hotel, lovely staff and great amenities. But very noisy being opposite the runway. Our room and windows rattled through the night so limited sleep.
Had to pay £7 per person to use shuttle bus to the airport. Otherwise, terrific stay!
Tamera
Stayed 1 night in Mar 2024
Response from - Courtyard By Marriot London Heathrow on 2 Apr 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
10/10 Excellent
John, Bath
31 Mar 2024
John
Stayed 1 night in Mar 2024
Response from Vancy Jacob on 23 Apr 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
Nice hotel, room was clean and spacious. We had dinner in the Sky Bar where you have a great view of planes landing
Catriona
Stayed 1 night in Mar 2024
Response from - Courtyard By Marriot London Heathrow on 29 Mar 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
From check-in to checkout, all the staff were welcoming, friendly and always a smile to greet you. The Sky Bar always made you welcome. Alister and his team were quick, efficient and made it feel like i was just in my local. Have stayed here before and will be staying again.
Christopher
Stayed 3 nights in Mar 2024
Response from - Courtyard By Marriot London Heathrow on 29 Mar 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
A very comfortable hotel with a staff who are courteous, polite and helpful!!
Margaret-Anne
Stayed 1 night in Mar 2024
Response from - Courtyard By Marriot London Heathrow on 29 Mar 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
Response from - Courtyard By Marriot London Heathrow on 29 Mar 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
Response from - Courtyard By Marriot London Heathrow on 20 Mar 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area
Response from - Courtyard By Marriot London Heathrow on 16 Mar 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
10/10 Excellent
Ofek
11 Mar 2024
Ofek
Stayed 1 night in Mar 2024
Response from - Courtyard By Marriot London Heathrow on 31 Mar 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
Marriott Courtyard was great for airport and car rentals. Hotel, staff and Skyes restaurant was top notch. No shuttle but other transport like Uber is available.
Philip
Stayed 1 night in Mar 2024
Response from - Courtyard By Marriot London Heathrow on 14 Mar 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow,
Response from - Courtyard By Marriot London Heathrow on 5 Mar 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
Response from - Courtyard By Marriot London Heathrow on 3 Mar 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
10/10 Excellent
Kobie
1 Mar 2024
Kobie
Stayed 1 night in Feb 2024
Response from - Courtyard By Marriot London Heathrow on 21 Mar 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
Response from - Courtyard By Marriot London Heathrow on 28 Feb 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
Response from - Courtyard By Marriot London Heathrow on 22 Feb 2024
Dear Guest,Thank you for taking the time to give us your feedback and review. We have taken your comments onboard and will pass it on to the concerned departments I hope you choose to stay with us again when your travels bring you back to the area
8/10 Good
Greg
21 Feb 2024
Greg
Stayed 1 night in Feb 2024
Response from - Courtyard By Marriot London Heathrow on 23 Feb 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
Response from - Courtyard By Marriot London Heathrow on 22 Feb 2024
Dear Guest,Thank you for taking the time to give us your feedback and review. We have taken your comments onboard and will pass it on to the concerned departments I hope you choose to stay with us again when your travels bring you back to the area
4/10 Poor
Verified traveller
21 Feb 2024
Liked: Cleanliness
Disliked: Staff & service
Unexceptable from the maids
the maid not knocking on the door and barging in my room at 8am was completely out of hand!
Verified traveller
Stayed 1 night in Feb 2024
Response from - Courtyard By Marriot London Heathrow on 22 Feb 2024
Dear Guest,Thank you for taking the time to give us your feedback and review. We have taken your comments onboard and will pass it on to the concerned departments I hope you choose to stay with us again when your travels bring you back to the area
8/10 Good
Jerome
13 Feb 2024
Jerome
Stayed 1 night in Feb 2024
Response from - Courtyard By Marriot London Heathrow on 15 Feb 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
7 bus stops from Hayes train station (easy but bus was packed). Front desk did not have our reservation from One key but honored it when I showed confirmation. Hotel is newer but didn’t feel clean (spots on carpet in room, glass door to bathroom not clean, toilet not very clean). Sky bar was cheesy with basic travel food. Lock on door didn’t work to the room. Bed super soft and no support. Value was fine. Location alright. I wouldn’t stay here again personally. Also heat didn’t work in the early morning. 22 pounds for a pre arranged Uber for the airport transfer. Will do the job but not a favorite hotel for sure.
Verified traveller
Stayed 1 night in Feb 2024
Response from Courtyard By Marriott on 14 Feb 2024
Dear Guest,Thank you for taking the time to give us your feedback and review. We have taken your comments onboard and will pass it on to the concerned departments I hope you choose to stay with us again when your travels bring you back to the area
Response from Courtyard By Marriott on 13 Feb 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
8/10 Good
Hannah
7 Feb 2024
Hannah
Stayed 1 night in Jan 2024
Response from - Courtyard By Marriot London Heathrow on 9 Feb 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
Response from - Courtyard By Marriot London Heathrow on 8 Feb 2024
General ResponseDear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
Response from - Courtyard By Marriot London Heathrow on 5 Feb 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
10/10 Excellent
Tharmalingam
2 Feb 2024
Tharmalingam
Stayed 1 night in Feb 2024
Response from - Courtyard By Marriot London Heathrow on 4 Feb 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
Response from - Courtyard By Marriot London Heathrow on 3 Feb 2024
Dear Guest,Thank you for taking the time to give us your feedback and review. We have taken your comments onboard and will pass it on to the concerned departments I hope you choose to stay with us again when your travels bring you back to the area
Lovely Stay, Easy Check in, Lovely Buffet Breakfast Sekection. Booked overnight stay before flight from Heathrow T3. Taxi to airport £20 , Hotwl Booked Taxi and arrived very promptly .
Caroline
Stayed 1 night in Jan 2024
Response from - Courtyard By Marriot London Heathrow on 31 Jan 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.
10/10 Excellent
Phil
30 Jan 2024
Phil
Stayed 1 night in Jan 2024
Response from - Courtyard By Marriot London Heathrow on 3 Feb 2024
Dear Guest,Thank you for taking the time to give us your feedback and review. We have taken your comments onboard and will pass it on to the concerned departments I hope you choose to stay with us again when your travels bring you back to the area
10/10 Excellent
Chaminda
29 Jan 2024
Chaminda
Stayed 1 night in Jan 2024
Response from - Courtyard By Marriot London Heathrow on 31 Jan 2024
Dear Guest, Thank you for taking the time to give us your feedback and we are pleased you enjoyed your stay at Courtyard by Marriott Heathrow, I hope you choose to stay with us again when your travels bring you back to the area.