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Reviews of Britannia The International Hotel London, Canary Wharf

3.5 out of 5
Britannia The International Hotel London, Canary Wharf
Marsh Wall, London, England

Reviews

6.2
Rating 10 - Excellent. 382 out of 1812 reviews" "
Rating 8 - Good. 392 out of 1812 reviews" "
Rating 6 - Okay. 350 out of 1812 reviews" "
Rating 4 - Poor. 293 out of 1812 reviews" "
Rating 2 - Terrible. 395 out of 1812 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly greeting from Reception staff. Room was exactly what I needed for a short business trip. Breakfast had a good selection, well prepared.
Stayed 1 night in May 2024

6/10 Okay

Callum

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Rooms not very there’s stains all over the the room and bathroom
Stayed 2 nights in May 2024

6/10 Okay

GOPINATH

Cc
Stayed 1 night in May 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Chioma

Business traveller
Liked: Cleanliness, staff & service, amenities
The shower wasn't working and i forgot to report it because i was in a haste in d morning for an exam. The room i booked has no window which i knew before booking but i expected a fan. The room was so warm n hot for me.
Stayed 1 night in May 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable but lacking facilities for disabled
Stayed 1 night in May 2024

10/10 Excellent

gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money
Stayed 1 night in May 2024

8/10 Good

Ange

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Out dated No help form staff Waste of money
Stayed 1 night in May 2024

6/10 Okay

Dinesh

Disliked: Cleanliness, amenities, property conditions & facilities
Not the cleanest hotel, and facilities are very basic, but location is within walking distance of shops and station
Stayed 2 nights in Mar 2024

6/10 Okay

Mr James John

Disliked: Property conditions & facilities
At first arrival hotel looked quite plush but the room was tired and dated in need of refurbishment TV had cables just strewn across the wall overall done the job
Stayed 1 night in May 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Massively overpriced for the time your there if your there for a night
Stayed 1 night in May 2024

10/10 Excellent

Naomi

Liked: Staff & service, property conditions & facilities
Luxury room was amazing, view of the Thames was breath taking
Stayed 1 night in Apr 2024

4/10 Poor

Maya

Disliked: Amenities, property conditions & facilities
Internet was my biggest issue!!! Elevator is sooo slow
Stayed 2 nights in Apr 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
I know that when I booked the room said no windows but the room was very very small for a double room.
Stayed 2 nights in Apr 2024

6/10 Okay

Christopher Thomas

Stayed 1 night in Apr 2024

4/10 Poor

Grace

Business traveller
Empty can under bed which showed room hadn’t been cleaned properly. Faulty plug in sink. Tiny little shower head in the shower which you’d normally see as an attachment to a larger shower. Confusing hotel layout. Sullen staff. Fine if you need somewhere to rest your head for a night but wouldn’t recommend it for anything more than that.
Stayed 1 night in Apr 2024

4/10 Poor

Andrew

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Check in is always terrible, takes a long time with a big que. Reception areas are very worn but price is good with good size rooms. Make sure to get a room with a window!
Stayed 1 night in Apr 2024

4/10 Poor

VERONICA

Disliked: Property conditions & facilities
A
Stayed 1 night in Apr 2024

10/10 Excellent

Janek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We upgraded for a suite and I was so happy. The room was clean and usable. Loved the spiral staircase.
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Stayed 1 night in Apr 2024

8/10 Good

Chelsea

Amazing
Stayed 1 night in Apr 2024

2/10 Terrible

Georgia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff
Stayed 2 nights in Apr 2024

4/10 Poor

Luke

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
hefty price for wifi in room, towels were dirty, I was woken up early by music
Stayed 1 night in Apr 2024

2/10 Terrible

Ian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
They did not have a room
Stayed 1 night in Apr 2024

8/10 Good

Stephanie, Chertsey

Business traveller
Liked: Cleanliness, staff & service
Very much in need of a refurbishment. Feels and is very old in decor and all in all it’s a very basic hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Alan

Stayed 1 night in Apr 2024

10/10 Excellent

Luis Eduardo

Liked: Cleanliness, amenities
All good!!
Stayed 1 night in Apr 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a base tube within an easy walk .lovely scenery.
Stayed 2 nights in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was great for what I wanted
Stayed 1 night in Apr 2024

2/10 Terrible

Awais

Stayed 1 night in Apr 2024

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities
CONFORTABLE AND FRIENDLY ATMOSPHERE CLOSE TO MY OFFICE
Stayed 1 night in Apr 2024

10/10 Excellent

Adolfo

Stayed 1 night in Apr 2024

2/10 Terrible

Danae

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Make sure to bring ID, rude staff and overall terrible experience
Stayed 1 night in Apr 2024

8/10 Good

A

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good location in Canary wharf
Stayed 1 night in Mar 2024

2/10 Terrible

Rohini Lakshmi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Thankachan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and the furniture's are looks lmore than 100 yeras old. No any updation on room. No Air condition working. Can't sleep because of the fan is too noisy. Feel like stayed in an old Care room. Vacated the room at 2 AM. Ask to change the room in the reception and the staff ask for extra money.
Stayed 1 night in Mar 2024

2/10 Terrible

Bill

Travelled with partner
I was not notified I had to bring ID, and was not allowed
Stayed 1 night in Mar 2024

10/10 Excellent

Tatiana

Stayed 1 night in Mar 2024

4/10 Poor

Terri leigh

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Alex

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Juliana

Disliked: Property conditions & facilities
The only food thing about this hotel is location. Otherwise, I wouldn’t recommend it. You need to pay for things that everywhere else are free i.e. wifi. And don’t expect just pay £7 for it and use freely, you pay £7 for each gadget. Overall, the hotel is dodgy and looks more like the hotel for one night hookers
Stayed 1 night in Mar 2024

8/10 Good

Marcus

Stayed 1 night in Mar 2024

8/10 Good

Harold, San Diego

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value, large rooms just a little tired
Stayed 2 nights in Mar 2024

6/10 Okay

Akshay

Liked: Cleanliness, staff & service
Good
Stayed 2 nights in Mar 2024

10/10 Excellent

lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel for visit to O2. It was ideal (when we worked out how to find it with help.) The receptionist was lovely and very helpful, allowing us to book in early as our room was ready. The room is large, clean and comfortable. The bar is comfortable. Have not been for breakfast yet.....
Stayed 1 night in Mar 2024

8/10 Good

Kealeboga

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024